Southern Nissan Chesapeake

Horrible Customer Service I sent my 20yr old daughter to the Hall Nissan on Western Branch Blvd in Chesapeake to have the oil changed and tires rotated on her 2012 Nissan Sentr I sent my 20yr old daughter to the Hall Nissan on Western Branch Blvd in Chesapeake to have the oil changed and tires rotated on her 2012 Nissan Sentra and she was first told they were only taking appointments for the remainder of the day,she left and called back within 5 min to make an appointment for the next day and was told by someone else that they had a appointment available in 15 minutes. After 2 hours when she picked up her car the tires had not been rotated, even though the receipt said it was done. She was told the mechanics were gone for the day, and she needed to come back the next day to let someone know it had not been done. We went in the next day and talk to the "service manager" who said it probably wasn't done because the tread was still good. I explained that it should not have been put on the receipt as complete and it should have been explained that way when she picked up the car. I told him that our experience with this service dept was bad in the past and we would not be back. His response was "Ok he understood why" . No apologies, just excuses that they are human and they make mistakes. I have brought 3 brand new cars from Hall and I originally helped my niece by this car from Hall nissan before buying it from her for my daughter. I will NEVER purchase another new car from another Hall dealership or use their service department again based on the multiple times they have decieved my daughter and niece. This is just 1 incident of several. This is the LAST! More

great Dealer, much better than many others i found a brand new Altima on the Hall website, made an appointment. The dealer(s) were very competent and had a great knowledge. Rick is a great man! i found a brand new Altima on the Hall website, made an appointment. The dealer(s) were very competent and had a great knowledge. Rick is a great man! Although the negotiations were not so easy, but at the end both sides were satisfield, I guess. They provided everything I need and the new car was ready to use in a good timeframe. I believe there is no reason to go to another dealer again. I'll be back when I need service and can recommend this company to anybody More

Extravaganza I've given them this writing because they were helpful they were respectful there were neat and very polite when it came to help finding me a car that I've given them this writing because they were helpful they were respectful there were neat and very polite when it came to help finding me a car that fits my budget they have they many wonderful opportunities to help you proceed in life far as building up your credit Etc I am so happy I couldn't be happier and I just want to thank them once again More

Highly recommend My wife and I had a wonderful experience purchasing our new Rogue. We have purchased cars from 3 different dealerships and Hall Nissan Chesapeake take My wife and I had a wonderful experience purchasing our new Rogue. We have purchased cars from 3 different dealerships and Hall Nissan Chesapeake takes the win by far. They made us a deal we just couldn't refuse. Our salesman Bryan Cooley took great care of us. We highly recommend him and Hall Nissan Chesapeake for your car buying needs. Everyone there will make sure you are taken care of completely. The general manager Tim also helped us ensure this was an easy process and great experience. Overall great experience. Highly recommend More

Car purchase I purchased a car a few months ago from Hall Nissan Chesapeake. The sales consultant, Eric King, was very knowledgeable and provided a hassle and pre I purchased a car a few months ago from Hall Nissan Chesapeake. The sales consultant, Eric King, was very knowledgeable and provided a hassle and pressure free sales experience. Every person I've worked with (Eric, Sheray, Rick, the service team, and other team members) have focused on putting the customer first. I would highly recommend Hall Nissan Chesapeake! More

Absolutely Wonderful! Hall Nissan Chesapeake is a great place! Friendly staff, great selection of vehicles and a warm environment. My sales consultant Marcus Dean was the Hall Nissan Chesapeake is a great place! Friendly staff, great selection of vehicles and a warm environment. My sales consultant Marcus Dean was the greatest. This was my first car purchase and he answered all my questions, helped me get the payments I wanted, and he valued me as a customer. I would definitely recommend Hall Nissan to everyone! I love my 2015 Nissan Sentra SV!! More

Excellent customer service I really enjoyed my experience with this dealership.Everyone was so friendly and I got the car that I wanted.I recommend anyone to this dealership and I really enjoyed my experience with this dealership.Everyone was so friendly and I got the car that I wanted.I recommend anyone to this dealership and David Lindsey.Thanks More

Service after the sale I live 500 away from my daughter who bought a Rouge last month, being so far away it's good to know that if a problem arises, which it did, I can coun I live 500 away from my daughter who bought a Rouge last month, being so far away it's good to know that if a problem arises, which it did, I can count on this dealership to be there and assist with what they can. In this case they went above and beyond, thank you Timothy. More

My new Red Rogue Keith Powell was my guy. He was exceptionaly hard working and always kind, through out my multiple requests. Dominique was wonderful at working out th Keith Powell was my guy. He was exceptionaly hard working and always kind, through out my multiple requests. Dominique was wonderful at working out the deal I was most comfortable with. Now I have a dream auto for me and they have a loyal customer who will send everyone I know their way. Thanks Hall Nissan of Chesapeake for making my Thanksgiving! More