Southern Nissan Chesapeake

Wonderful dealership with Lots of Hospitality Rick Stokes is one of the most attentive, respectful, and detail oriented salesman I've ever come in contact with. I have had several cars over the Rick Stokes is one of the most attentive, respectful, and detail oriented salesman I've ever come in contact with. I have had several cars over the years, and his service and dedication to customer satisfaction is bar none. He made my experience enjoyable, and I didn't feel any pressure what so ever. He's has always made himself available whenever I needed service to my vehicle, and if he wasn't available when I call, he always returns calls promptly, never have given me the run around. He makes you feel like family, or an old friend. I have recommended all of my family and friends to purchase their vehicles through Nissan, and ask for Rick Stokes!! You all have a loyal customer for life. More

Best Day Ever! I went into the dealership with my family to purchase a vehicle and the service was amazing! Especially on the hottest day of the year so far. We purc I went into the dealership with my family to purchase a vehicle and the service was amazing! Especially on the hottest day of the year so far. We purchased a vehicle here before and we were happy to return. They were helpful, informative, and worked so hard to get us the best deal possible. We left with the family car of our dreams. Thank you! More

Great Experience Our sales person was John Sparks and he was great. He was extremely easyy to work with. He was really patient with us while we were deciding on what Our sales person was John Sparks and he was great. He was extremely easyy to work with. He was really patient with us while we were deciding on what type and color SUV we wanted. The staff was really friendly also. Thanks Jennifer More

Great Experience with this dealership I haven't bought a new car in ages and was looking specifically for a certain type of vehicle that would enable me to transport my elderly mother to h I haven't bought a new car in ages and was looking specifically for a certain type of vehicle that would enable me to transport my elderly mother to her appointments and shopping. One that she would be comfortable in and something that got good mileage and was reliable. After consulting over the phone with John Sparks of Hall Nissan, he was able to search a number of options for me that fit my requirements and my budget. I made an appointment and in no time flat I was fit with a new 2017 Rogue. The staff there was fantastic. I drove out that afternoon with a new vehicle and I couldn't be happier. I would definitely recommend Hall Nissan to anyone looking for a new vehicle. And the coffee is free. More

Outstanding Customer Service My service writer Robert was perfect. He went above and beyond to make sure he had my best interest. The whole staff was super helpful. Thank you Chri My service writer Robert was perfect. He went above and beyond to make sure he had my best interest. The whole staff was super helpful. Thank you Chris for always taking car of my vehicles! I was in and out in no time! More

Vehicle maintenance and safety inspections My experience today was a relief and a pleasure. Service Consultant Robert Bennett made me feel at ease of all my service needs. He informed me of My experience today was a relief and a pleasure. Service Consultant Robert Bennett made me feel at ease of all my service needs. He informed me of all cost needed on all repairs before making them with guaranteed satisfaction. He asked questions that helped me make decisions on parts that were absolutely needed for safe driving. I just wanted to say that my business belongs to Hall Nissan Chesapeake for sure. Quick, dependable, and 100% reliable. Thanks to all the service technicians that do a great job on vehicles up here at Hall Nissan. Thank You for everything. More

Outstanding Customer Service I want to give Rick Stokes the Kudos that he deserves. He is an exceptional employee who is always friendly and welcoming. I love the fact that he is I want to give Rick Stokes the Kudos that he deserves. He is an exceptional employee who is always friendly and welcoming. I love the fact that he is so personable and knows my name before I even get out of the car. I have a Nissan dealership that is closer to me than this one is, but due to the Outstanding Customer Service I receive from Rick, I will never go anywhere else! Thank You Rick for knowing how to treat your customers! More

Great customer service!! Western Branch Nissan Service Manager Rick Stokes gave me the best experience of customer service ever at a dealership. Rick Stokes whent above and be Western Branch Nissan Service Manager Rick Stokes gave me the best experience of customer service ever at a dealership. Rick Stokes whent above and beyond to make sure all my needs were met. As well as the technician "Dee" was very knowledgeable about all aspects of my specific needs. He also whent out of his way to help me. The feeling that I got from the dealership is that customer service, integrity and plain old caring about people is part of the norm. Thank you! More

Best car buying experience ever ! The car salesman who sold me my car, Marcus, explained this car buying process step by step. He didn't sugar coat anything and was straight to the poi The car salesman who sold me my car, Marcus, explained this car buying process step by step. He didn't sugar coat anything and was straight to the point. He listened and addressed every concern I had and assured me that I would get the best deal possible. I will never, ever go anywhere else. This is the best car buying experience I have ever had. I feel confident that I made a good choice buying from here. I appreciate all the help from Marcus, and the sales manager Brian, with my particular situation, for all their patience, information, and assistance, ensuring that I would get a new car at an awesome price. Thanks so much for helping me buy a new 2016 Nissan Sentra :) More