Southern Nissan Chesapeake

Service with Stoles When ever I go to Nissan for service, I look for Mr. Stokes. His professional manner in addressing my needs is to be commended. He will let you know w When ever I go to Nissan for service, I look for Mr. Stokes. His professional manner in addressing my needs is to be commended. He will let you know what your car needs and what is the best way to accommodate your needs financially. I have worked with Mr. Stokes since I brought my first murano. After 4 cars later, I still look for him to let me know what my car needs and financially what is best to take care of. A great asset to Nissan and he is the only reason I come to Nissan for service. More

Excellent customer service I highly recommend Rick Stokes. He is honest and professional. I have been taking my vehicle to him for 6 years and each and every time he has taken t I highly recommend Rick Stokes. He is honest and professional. I have been taking my vehicle to him for 6 years and each and every time he has taken the time to explain to me what is being done and what needs to be done to expand the longevity of my vehicle. More

Honest staff Very knowledgable staff. Helped me save money on Service for my car by being honest about my service plan. I would recommend this dealership to many p Very knowledgable staff. Helped me save money on Service for my car by being honest about my service plan. I would recommend this dealership to many people. More

Best Customer Service Rep EVER Richard aka Rick Stokes has once again exceed his excellent quality customer service skills as usual. I'm a lifer as long as he is there. Best that ha Richard aka Rick Stokes has once again exceed his excellent quality customer service skills as usual. I'm a lifer as long as he is there. Best that has EVER done it if you ask me! Thanks for your consistency on assuring my service needs are met that way that I trust you would. Outstanding Job Rick! More

Service center Mr. stokes should be a manager every time that I come there his attitude and customer service has been way above expectation he has never made me feel Mr. stokes should be a manager every time that I come there his attitude and customer service has been way above expectation he has never made me feel like just a number. He explains in detail what is going on and shows me. I appreciate that one on one feeling. More

Great Experience Service is prompt and 5 star. Wonderful customer service! Once I checked in I went to the waiting room. The waiting room was pleasant and was stocked Service is prompt and 5 star. Wonderful customer service! Once I checked in I went to the waiting room. The waiting room was pleasant and was stocked with refreshments and snacks and entertainment while I waited. More

Wonderful Rick Stokes is my service person and he has been wonderful and helpful since 2005 l believe. That's when l bought my first vehicle. I've recommend him Rick Stokes is my service person and he has been wonderful and helpful since 2005 l believe. That's when l bought my first vehicle. I've recommend him to everyone that l know that needs to bring their vehicle for service. Now that Tim Ames is gone l will now recommend the dealership. More

Excellent service all around My service advisor was very knowledgeable and informative about the work needed for my vehicle. He was courteous and friendly. I had a very positive My service advisor was very knowledgeable and informative about the work needed for my vehicle. He was courteous and friendly. I had a very positive experience and would recommend Hall Nissan for services. More

No High Pressure Sales Pitch Phil is the best salesman ever. He listened to all the features we wanted in a car, he did a little research, then presented us with what the dealersh Phil is the best salesman ever. He listened to all the features we wanted in a car, he did a little research, then presented us with what the dealership had to offer. He gave us the opportunity to test drive the vehicles, answered our questions, clarified any of our concerns then left us ALONE to think it over. He did not pressure us on the "whys, what’s and why not’s”. He understood perfectly that we needed a few days to decide on which model we wanted. He gave us his cell phone number and encouraged us to call or text him with any questions. Whenever we texted or called, he quickly responded. He did not pressure us or try to sell/guilt us on a feature we did not want. When we told him "no" to a feature or add-on, he did not try to change our mind with a sales pitch. So if you dread buying a car because you have had a bad experience with a pesky high pressure car salesman, ask for Phil Waters at Hall Nissan. He will find the car you want with no hassle or pressure. His approach to car sales is positive and pleasant. We came away with the car we wanted (no more/no less) and commenting to each other what a pleasant car buying experience we had with Phil. More