Southern Motors Savannah CDJR

Our family has purchased two Wagoneer's from the Savannah Branch, Salesman, Grant DeLoach. Grant was a pleasure to deal with, got us the best deal, better than we ask for, He was super knowledgeable, and ex Branch, Salesman, Grant DeLoach. Grant was a pleasure to deal with, got us the best deal, better than we ask for, He was super knowledgeable, and explained everything in full. When we left the dealership, we felt we had won the lottery. If you want a fantastic deal, a quality vehicle, great service, check out CDJR Savannah, Georgia. Ask for Grant More

I bought a Wagoneer last year. Easy process! Grant DeLoach was very helpful and a pleasure to work with! Easy process! Grant DeLoach was very helpful and a pleasure to work with! More

Daughter at SCAD took in her Jeep that had two bolts come off between exhaust and CAT through rust. Removing two bolts apparently took 2 hours for a total labor cost of $382. I couldn’t check the labor rate off between exhaust and CAT through rust. Removing two bolts apparently took 2 hours for a total labor cost of $382. I couldn’t check the labor rate as they omit it from their invoices so I don’t now if it was really 2 hours or 1 or 4. Shady. The nuts and washers apparently came to $48 as they are certified. I can get these parts for $14 in total direct from Jeep parts so big mark up on retail prices. Finally they were told to call me before commencing work. No one gave them the instructions and no one called me. I called them the day the car was dropped off, was told someone would call me back but they are backed up so no call. Apparently they called my wife to tell her the work was done and she handed the card over assuming I had talked to them. I was on a plane but again left a message for their service manage. Had to call 3 times for Pete. Do Better than rip off students in a student town who don’t know any better and are trusting. I will be getting a 2nd opinion on time and costs from a local Jeep Dealer. Happy to amend this review once you amend the hours. Your guys are slow, not qualified or over charging IMHO. Which one is it? Avoid. More

Worst experience I ever had in buying a car. Gave a 1 cause there wasn't a minus. You own junk and they have the best. Don't ever go to this dealer! Gave a 1 cause there wasn't a minus. You own junk and they have the best. Don't ever go to this dealer! More

They love to lie to get you in the door. 3 different occasions (2018, 2022, & 2023) attempting to buy a car from this dealership. I call make an appointment to see a specific vehicle, get to 3 different occasions (2018, 2022, & 2023) attempting to buy a car from this dealership. I call make an appointment to see a specific vehicle, get told on the phone an hour before the appointment that its on the lot. I get there and they don't have the vehicle I'm looking for, but told they "can show me something else." Service department is ridiculous as well. I can't tell you how many times I've brought my Charger or Durango in with an appointment (check engine lights on) and either been told there was no technician available or that they couldn't find anything wrong. I had to show the technician that my water pump on the Durango was leaking! How is that acceptable? More

The stayed with me all through the process. Fed me lunch. Very kind people. Excellent Fed me lunch. Very kind people. Excellent More

They will say anything to get the vehicle sold, but any issues after you’ve signed on the dotted line are not their priority in the least. The customer service after the sale is horrendous. I bought a be issues after you’ve signed on the dotted line are not their priority in the least. The customer service after the sale is horrendous. I bought a beautiful brand new black 2019 1500 limited Kentucky Derby edition as well as the best warranty. I bought the black truck at night time, so I didn’t notice the small dents in the side, from where it was strapped down during transport, until the next day. I talked to someone, they said no problem they’d fix it. Naturally it was put off for months and months until the person I had been talking to no longer worked at the dealership. After much time and effort I got in front of the new guy in charge and was told too much time had passed and he had no record or knowledge pertaining to the damage, and basically that it’s not his problem. They just strung me along indefinitely, because all they care about is the sale. Try calling to speak to anyone that isn’t sales or parts and service, it’s almost impossible. I love the truck, the service department is helpful enough, but the actual dealership is sleazy. More

Great employees very attentive to a customers needs and concerns, willing to do what it takes to make a deal. concerns, willing to do what it takes to make a deal. More

Very good customer service. Good follow up in communicating with customers. Contacted me when vehicle was completed. Good follow up in communicating with customers. Contacted me when vehicle was completed. More