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Southern Motors Honda

Savannah, GA

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Reviews
Vehicles
4.9
631 Reviews
Call Dealership (912) 927-0700
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10300 Abercorn Street

Savannah, GA

31406

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Showing 631 reviews

October 23, 2024

Very nice, clean and welcoming dealership. Helped me out very much with making my first ever car More

by DEVON.VEGA10
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Groves
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October 23, 2024

Brian was an excellent sales person. He was helpful and low pressure. He took care of any problems with ease. More

by JTATOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Heidik
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October 21, 2024

Terrible Experience – Don’t Waste Your Time! I’ve had the worst experience with Peoples dealership. I purchased a Vehichle only to encounter engine issues almost immediately – overheating, st More

by 2017
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Frazier. Sales Manager.
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Oct 21, 2024 -

Southern Motors Honda responded

Hello my name is Rob Kivett and I am the General Sales Manager here at Southern Motors Honda. Thank you for your review however, I would like to shine some light on the facts and truth in the matter. You purchased pre-owned car from a very reputable dealership. You declined to purchase any service contract or warranty extension that was offered to you upon purchasing. You had a breakdown and we towed the vehicle to the dealership at our expense (first time Southern Motors went above and beyond to help your situation). We got the car fixed and thought it was all good and delivered it back to you. Not long later the issued was happening again and again the car came back to our shop. We sent the car to the same make dealership to look at it and give a better diagnosis (again at our expense and again going above and beyond to help you). You continued to call and come here asking for an update even though we didn't have one to give yet. After a few days of not getting the answer you came to the dealership with a few family members. Your family members came here demanding answers. They came here and yelled at me, cursed at me, and threatened me with a lawyer and "lemon law" claim. I assured you and your family that we were a reputable dealership that is celebrating our 95th year in business! I told you we would get an answer from the shop that had your car and go from there but we were going to get it taken care of! You messaged the dealership on a Sunday when we were closed and our AI assistant answered back to you that we would buy the car back. Obviously AI doesn't know the back story and that you had already talked with me. We got an answer this morning that your engine needed replacement. I called you first thing this morning to let you know. You came into the dealership today and I sat down with you and your mother to let you know that the engine was needing to be replaced. I told you we WERE going to fix it FREE OF CHARGE (third time we tried to help you)! You refused that as an option and again cursed at me , yelled at me, and called me names. You asked me how fixing the engine was helping your situation. I told you at this time we were no longer willing to help. Again thank you for your review but hopefully this adds some clarity to the situation!

October 20, 2024

Southern Motors Honda made it so easy to get the car I wanted. I got exactly what I wanted 😌 More

by breckds
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marleny Neal
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October 20, 2024

Long time customer because of reliability and consistently good service. I appreciate having a good dealership close to home. More

by KATHLEENCHECK24
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Pigman
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October 19, 2024

Friendly and helpful. They were interested in me as a customer. I didn't feel pressured More

by rparks100
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Heidik
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October 17, 2024

From the time my husband and I walked into the dealership the team was AMAZING!!! It felt like family!!! More

by sb5
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb
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October 17, 2024

They were very helpful and respectful got me taken care of and make sure your satisfied More

by cliftonstreet47
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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October 16, 2024

SM provided excellent support and assistance prior to, and at purchase... financial terms were very good and maintenance schedule and backup More

by MRKOKMN
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Kifferly
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October 16, 2024

Southern Motors Honda truly does make it that easy! Outstanding customer service from start to finish. More

by Briannacraig0304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Frazier
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