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Southern Motors Acura

Savannah, GA

4.7
105 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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102 Park of Commerce Dr

Savannah, GA

31405

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Showing 105 reviews

November 29, 2024

Ms Johnson always provides quality professional service. I tell my family and friends Acura is a very good dealership. I have been using their service for years. More

by KIERNAN7092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

I received excellent service. Shareen was very courteous and professional. She explained cost and description of each service. Definitely, have my service for my Acura complete More

by GaryL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Norman Busby and Brian Carellas went beyond excellence in the service they each provided! Could not have asked for more. More

by BRISTOLASSOCIATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Busby
November 14, 2024

Everyone at the dealer is very nice, but It should not take over 2:15 to do a planned, basic oil change/tire rotation/inspection. More

by kevinsaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Takes care of the customer as quickly and effectively as possible. I wish I was local so they could take care of my regular maintenance. More

by Crmmarietta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micky
November 08, 2024

The original appointment made was for an oil change and for the car to be diagnosed as to what was or what I felt was wrong with the car. I had contacted the dealership a week prior to make the appointment More

by ESCHLAUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shareen Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Southern Motors Acura responded

Thank you for sharing your feedback. We sincerely apologize that we did not properly communicate the wait time expectations during your recent visit to our service department. We understand how important your time is, and we regret that we did not meet your expectations on this occasion. Our goal is always to provide fast, efficient, and high-quality service to all our customers, and we take your comments seriously. We will review our service scheduling and process to identify areas where we can improve and ensure that we deliver a more timely experience in the future and to make sure we properly set expectations on the availability of loaner vehicles. We truly appreciate your business, and we'd love the opportunity to make things right. If you'd like to discuss your experience further or if there’s anything else we can do to assist you, please don’t hesitate to reach out directly at 912-544-2117 or ptyning@smcars.com. Thank you again for bringing this to our attention, and we hope to serve you better next time. Sincerely, Patrick Tyning General Manager Southern Motors Acura 912-544-2117

November 07, 2024

Always good to see all the people at this dealership. Always been treated so nice. Always willing to help in anyway they can. More

by RONCARDELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Rhinehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Mickey was great to deal with. Fast, easy and a great deal! Highly recommend them!! More

by bryan75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Rhinehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Always thoughtful. Very concerned that my car gets the service it needs. Thank you very much. More

by CONNIE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Mickey was awesome. . Super quick and made it easy! Mickey was accessible and handled the transaction seamlessly More

by meredithmalcom
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mickey Rhinehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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