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Southern Mazda Newport News - Service Center

Newport News, VA

4.6
223 Reviews
Call Service Center (757) 872-0512

223 Reviews of Southern Mazda Newport News - Service Center

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January 27, 2025

Cleo is the only reason I have stayed. I’m on my 3rd vehicle and will stay there. More

by SPWHARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleo
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Jan 30, 2025 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 22, 2025

I brought my vehicle in for an inspection and was thoroughly impressed with the service. The mechanic did an excellent job, and everything was handled efficiently. A special shoutout to Ayden, the se More

by tssprag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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Jan 23, 2025 -

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 19, 2025

Excellent Service Department. I always get taken care of and have no issues. Thank you. More

by jlfaerge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 17, 2025

Always friendly and provide good service. Good waiting area with a separate business center if desired More

by Trevor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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January 15, 2025

The guys are always quick and thorough. Get the job done right the first time. More

by tmtomasso1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
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January 15, 2025

Friendly, professional, courteous staff. Great service on my car. Job done in a timely manner. More

by DONNA.WRENN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept was great.
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January 14, 2025

Service department is awesome. cleon is the best person to work with. Easy to talk to and explained everything. And the video of the technician doing the inspection was awesome!! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Williams???
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January 11, 2025

Was inforn by vidéo what was needed and cost to repair my vehicle. I was able to review and approve repairs by phone. More

by wmt160828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleo
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January 10, 2025

Very professional …loved the video inspection results Service manager payed great attention ..makes me want to come back More

by tim23af
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 10, 2025

Accommodating, clean and comfortable while we waited. Will be using this dealership in the future for our Mazda CX5. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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