Southern Mazda Newport News - Service Center

Excellent video. Service rep was polite and helpful. Drop off and pickup were very quick. Service rep was polite and helpful. Drop off and pickup were very quick. More

Both Cleon and Ayden provided me with exceptional customer service. Following up with me to provide timely updates and walking me through best next steps for me and my vehicle. Very much appreciated! customer service. Following up with me to provide timely updates and walking me through best next steps for me and my vehicle. Very much appreciated!! More

Very friendly and helpful staff. Mechanic did a very thorough and professional diagnostic on my car and his summary video was both impressive and informative. He also seems to have s Mechanic did a very thorough and professional diagnostic on my car and his summary video was both impressive and informative. He also seems to have solved the computer issues I was having and gave honest explanations as to why he was recommending certain maintenance. Thanks! More

Ayden was great. He got my car in earlier than scheduled so I could get on the road for work. He got my car in earlier than scheduled so I could get on the road for work. More

Cleon Skinner was an excellent as usual. He certainly puts an excellent face on the dealership He certainly puts an excellent face on the dealership More

I have purchased 2 Mazda's from this dealership and love the service and the respect from everyone who works there. I have recommended this dealership to my family and friends. I will continue to due busin the service and the respect from everyone who works there. I have recommended this dealership to my family and friends. I will continue to due business with them. More

20 miles from my home, smaller dealership . I ordered new tires online but when I arrived at my appointment time they did not have my order. They charged me about $150 more than my quote receiv I ordered new tires online but when I arrived at my appointment time they did not have my order. They charged me about $150 more than my quote received online. More

Good Service but is to far away from where I live to use for regular service. for regular service. More

Great follow-up from staff to include Ayden/Cleon along with Manager to a recent issue. Appreciate the diligence to customer care! with Manager to a recent issue. Appreciate the diligence to customer care! More