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Southern Mazda Newport News - Service Center

Newport News, VA

4.6
222 Reviews

223 Reviews of Southern Mazda Newport News - Service Center

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February 23, 2025

Cleon and his team went over and beyond! I would definitely recommend anyone to this dealership! More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon
February 22, 2025

The staff are very friendly here, but they are very slow to call and keep you updated on the progress of your service. More

by sticksave
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
February 20, 2025

Nice and efficient services. Unfortunately, you got expensive. I am aware I need to pay for quality services, but yet... More

by POPASORIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
February 18, 2025

Staff was very responsive and was able to explain all issues to a very understandable way. Service was also very quick. More

by s_andrew_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden
February 18, 2025

Good service, and completed my service in a timely manner. Also did an multi point inspection. More

by JSYDNII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farless
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Tried to make an appointment online Friday for Saturday and was not successful, but I drove in on Saturday and Ayden took my auto in and his team did the tire rotation and oil change while I waited. Great More

by smunoz2105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
February 16, 2025

Very friendly and accommodating service staff. They took me without a appointment and still did not wait that long. More

by tommorgillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
February 14, 2025

This was my first time using the Service Center at Southern Mazda. They were able to get me in quickly and able to get the car done fairly quickly. They took great care of of my car, made me feel w More

by Roberta Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only interacted with service folks and didn’t get names
February 13, 2025

Communication is excellent! The videos really help and is a very nice touch. Love it! More

by msvolvos80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stern
February 12, 2025

Very efficient. Very nice people work here. My car is running great after service. Completely satisfied. More

by Candace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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