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Southern Mazda Newport News - Service Center

Newport News, VA

4.6
160 Reviews

160 Reviews of Southern Mazda Newport News - Service Center

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December 14, 2024

The service was awesome and I felt they made the best recommendations for my vehicle. More

by Jdevonw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skinner
December 13, 2024

The service inspection was completed in a timely and professional manner. The Staff ensured I was informed and kept up to date on my vehicles condition. More

by MRSSTEVE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon & Services department was great checking me in on time & performing state inspection.
December 11, 2024

Great service from the service advisor and technicians! ! I will definitely be back! Highly recommend. More

by akademiks0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 09, 2024

From the first visit everyone has been friendly, accommodating and helpful and not overly salesy. They also had a wide selection of vehicles and we're willing to work with me to find the right fit. More

by bkblueagave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio, Tom, and Katie (?)
December 04, 2024

I had my new cx30 serviced on December 2. Checking in couldn't have been easier. The technician said it would be one hour and 15 minutes. It was almost exactly on time!. The video showi More

by michael mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Cleon and his staff were very professional and accommodating during my last visit. Just wish my problem could have been resolved. More

by finsec511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
December 02, 2024

Requested service was provided immediately. Service people were friendly and courteous. We were very pleased. More

by Brianc9379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

During a routine oil change and tire rotation, the mechanic found a nail in my tire. He removed it and patched the tire. Considering that I drive over 1 1/2 hrs to the dealership, it was not only a Go More

by TMTM4OV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
November 26, 2024

Very nice staff. Great communication and service. They update you via video/text when they look at your vehicle. Service is a little pricey, however I would definitel More

by msfoster111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

The requested brake work was performed in a timely manner. An additional problem reported was diagnosed and an satisfactory solution proposed. More

by TOM36NEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ayden stern