Southern Mazda Newport News - Service Center

AMAZING IM SO HAPPY I unfortunately didn't buy my made from this dealership but If could go back in time I would. I made the mistake of listening to the radio and going t I unfortunately didn't buy my made from this dealership but If could go back in time I would. I made the mistake of listening to the radio and going to Hall Mazda on Holland Rd, and the amount of regret I have for haunts that me every time I start my car. But that's besides the point; more to the point, I want to say that I have been to this dealership twice, once while looking for a different car, and a second time to get my GPS unit installed. I got a fantastic deal and the people who helped me were absolutely fantastic! I am stuck with my car (at least for a the time being) and it's not that disappointed with my car or anything (Don't get me wrong, I LOVE MY CX-5 <3) But I feel I'm more upset with the price I paid at Hall Mazda and that I hadn't done all my homework before buying. They say hindsight is 20/20 and they are absolutely right, but I digress. The quality work they did when they installed my GPS was flawless, it was a very quick service taking about an hour (I was in a line) and I was on my way. Thank you so much again and I highly, highly highly recommend this dealership. I will be (and have been) recommending this dealership to so many new car buyers and family members and I will never return to Hall again. More

Had a slight glitch (missed an item during service) which they fixed in moments with apologies when I pointed it out. Other than that, great service by great people at a fair price. they fixed in moments with apologies when I pointed it out. Other than that, great service by great people at a fair price. More

I came in for service and ended up buying a new car. All I needed was an inspection sticker so I bought a car because it had an inspection sticker already. I needed was an inspection sticker so I bought a car because it had an inspection sticker already. More

I was very excited to find out that there was a Mazda Dealership right down the street from where I live. I just moved here from Hawaii and my car was way past due for service. When I came in for service Dealership right down the street from where I live. I just moved here from Hawaii and my car was way past due for service. When I came in for service I felt like everyone was happy to see me and made me feel at home. Before I knew it they came into the lounge and told me I was all done. I was surprised at how cheap an oil change was, but on my way home I realized its probably because EVERY THING cost more in Hawaii! Thanks again!! See you in a few months. More

I am so impressed by this dealership- I have given such a high rating because everything about the service was exemplary. Daniel was so friendly and professional- he truly made us feel comfortable and was a high rating because everything about the service was exemplary. Daniel was so friendly and professional- he truly made us feel comfortable and was always very honest and kept us "in the loop" with what they were doing to our car. I never felt cheated or unfairly treated at this dealership- which is the stereotype of most dealerships. I have recommended Hyman Brothers to everyone that I know- Daniel and the staff in the service department deserve praise for the hard and honest work that they are doing. Thank you!! More

Went to the Dealership this morning to have my oil changed. Was the first one there (0730) and had an appointment. Took almost two hours. Service special called for a car wash, vacuum and was windo changed. Was the first one there (0730) and had an appointment. Took almost two hours. Service special called for a car wash, vacuum and was windows inside and out. Absolute waste of time service rep could have cared less and was in no hurry. Asked for a reminder decal that they normally put on the windshield and they were out, asked why car was not cleaned as promised and got attitude. Was not an issue on price of service, although higher than most in the area I like having a dealership take care of the car. WILL NOT TAKE MY CAR BACK TO HYMANs if this is the attention to detail on service. Makes you wander what other short cuts they are taking. More