Southern Mazda Newport News - Service Center

Decent dealership, clean. I was upset when I came to pickup my vehicle, they had the wrong rims on the tires. This was a big deal to me and yet no one actually confirmed it wa I was upset when I came to pickup my vehicle, they had the wrong rims on the tires. This was a big deal to me and yet no one actually confirmed it was correct before I got there They did resolve the issue by exchanging out all four tires and rims with the GM’s vehicle which meant I bought a brand new vehicle with somewhat used tires. But I left it alone More

Best vehicle service, best customer service, I will be coming back. I have a Mazda 3 with high mileage. Great car and great dealer. coming back. I have a Mazda 3 with high mileage. Great car and great dealer. More

I really appreciate everything you done for me it was excellent service thanks for everything and I will be back for more work excellent service thanks for everything and I will be back for more work More

Always polite and timely. All items are explained and prices provided. Work is done well All items are explained and prices provided. Work is done well More

This is my 4th visit and each visit the service staff has been amazing. Polite, accommodating and not to mention fast service. They get 5 stars in my book. been amazing. Polite, accommodating and not to mention fast service. They get 5 stars in my book. More

Very accommodating. Reasonable service times. Conveniently located. Great customer service. Free water for waiting customers. Reasonable service times. Conveniently located. Great customer service. Free water for waiting customers. More

Good people. Great service. Service advisor was very professional. No complaints. Very satisfied with visit. Great service. Service advisor was very professional. No complaints. Very satisfied with visit. More

Excellent place to have your vehicle serviced. Very accommodating, if you have patient and time. Always keep me updated on the maintenance progress of my vehicle. Very accommodating, if you have patient and time. Always keep me updated on the maintenance progress of my vehicle. More

The service department knows my husband and I by name, is always prompt and is professional. I have been provided excellent service at every appointment and feel well informed of my service options and futu always prompt and is professional. I have been provided excellent service at every appointment and feel well informed of my service options and future service needs which are explained in person and in the video. More

It was extremely easy to make my service appointment within a reasonable time period too. The service team let me know that they had started working on my car that Inhad dropped off the night before. Ev within a reasonable time period too. The service team let me know that they had started working on my car that Inhad dropped off the night before. Everyone was very courtesy when I picked up the car also. More