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Southern Mazda Newport News - Service Center

Newport News, VA

4.6
221 Reviews

221 Reviews of Southern Mazda Newport News - Service Center

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March 22, 2025

Best customer service, I've ever encountered Every Time I've had to get service for my Mazda, they are very kind , knowledgeable, I actually feel comfortable and I trust them! Which is a huge deal More

by Chrissy
Recommend Dealer
Yes
Employees Worked With
Judy
March 22, 2025

parts and service excellent staff friendly and kept me informed the whole time i was their More

by frankb914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Didn't receive a confirmation email when I set up the appointment like I used to. Good quick service even though they were really busy. More

by dashart75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
March 22, 2025

Ayden and Cleon always make sure our service is excellent. Timely and accurate. Thank you. More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Brakefield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tiera (Selena) Sheppard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Roye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Fletcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayden and Cleon in service
March 14, 2025

The only reason this review is not 0/5, do not recommend, is because of Cleon. He is the only one who seems to know what they’re doing. Someone LOST OUR KEY and the way they chose to notify me was via text m More

by trautmanam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon
March 14, 2025

I always receive excellent service. Mr. Skinner is very professional and always keeps me informed of the work being done. He makes the service experience easy. More

by PRCKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Skinner
March 14, 2025

Thank you for the fast, reliable and trust worthy service! You saved me at least 200$ thank you to the team and Judy Morton! More

by jkurt82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Morton
March 13, 2025

Mr. Skinner and team has provided Professional Services with excellent results each and every time I visit this dealership. Keep up the good work and Keep smiling. Highly recommended to anyone in need a of More

by sylvesterde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Cleon Skinner
March 11, 2025

This dealership has been servicing my CX9 since Feb 24. Three oil changes and three excellent service experiences. More

by toonaroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clean, Aidan
March 11, 2025

I will definitely recommend this dealership to all of my friends and colleagues. How friendly the staff is from Service to sales More

by FOREVERMINES2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon, Adam, Nicholas and Kendell
2
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