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Southern Mazda Newport News - Service Center

Newport News, VA

4.7
154 Reviews

154 Reviews of Southern Mazda Newport News - Service Center

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December 22, 2024

Very pleasant friendly customer service and technician crew. Always awesome service. Never any bad service More

by cherylkillion9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
December 22, 2024

Brake issue was quickly diagnosed and resolved with limited cost. Unfortunately, the location of washer fluid sensor required the front bumper removal to be replaced. This is a car design (mazda 3) f More

by ROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Aiden Stern.
December 22, 2024

The service manager was pleasant and explained the issue so I authorized the repair. Unfortunately, this did not fix the issue the car was brought in for. I need to reach back out to them for a resolution More

by Dichiaram
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cleon
December 19, 2024

Knowledgeable, comfortable, informative, fast, plus friendly! But would be nice if I got my CX9 engine cover back on my return visit. A CX-30/90 was placed in mine and it was to small, dusty and click More

by jameschen111278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
December 19, 2024

Above average service. Very professional and helpful.Explained a lot of features on Madza Cx5 More

by GHOSTRIDER56
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service department Cleon was who helped me
December 19, 2024

Southern Mazda Newport News is that hidden gem. Excellent service, no waiting to get your car in and very friendly people. More

by jfunaro01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleo
December 19, 2024

Lauren was very patient and helpful in helping us pick out a car that met our needs. More

by brianalfredchester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

The service at this dealership is exceptional. This service center I can say always gives me the best service and Mr. Skinner can’t be topped. Thank you. More

by IVELISSE Santos-Jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Skinner
December 19, 2024

Was pleased with the courteous staff and plan to continue to bring in my car there for servicing. More

by PETERPOHORENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden
December 15, 2024

It did take a few minutes for them to get my car situated and it took them less then five hours to do so I would say they did good. More

by Anna-Beth McCoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon skinner
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