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Southern Mazda Newport News - Service Center

Newport News, VA

4.7
220 Reviews

220 Reviews of Southern Mazda Newport News - Service Center

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March 30, 2025

The waiting time for routine maintenance is about average. The service staff are attentive and professional. More

by tmtrn4or
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
March 29, 2025

Awesome customer service. I really enjoy coming to this dealership and the maintenance on my car is always top tier. More

by nellieb.nb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon
March 29, 2025

Southern Mazda does an excellent job especially Cleon Skinner! The team is very professional and helpful. More

by BLESSEDBEV2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
March 29, 2025

Tech, Aiden was great to work with. Great personality and very efficient and helpful. Highly recommend. More

by KERMIEBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden in service
March 26, 2025

A professional organization seeking to make the customer experience positive. Shoutout to Cleon and Judi. More

by Michellengriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon/service department
March 26, 2025

they always have my back and justify any suggested fixes. I know I’m in good hands More

by JENN.BONETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
judith morton 5stars
March 23, 2025

Very helpful and friendly staff and manager. Was in and out at my appt time. More

by JUSTINELOKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Great service. I was taken care of from start to finish with absolutely no issues. More

by Lwilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall
March 22, 2025

Dealing with Tim, my salesman, was efficient and enjoyable. He was knowledgeable and courteous. I was somewhat disappointed in the detail before delivery. Alot of water spots on the body and gl More

by gary440
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim. Internet sales
March 22, 2025

Best customer service, I've ever encountered Every Time I've had to get service for my Mazda, they are very kind , knowledgeable, I actually feel comfortable and I trust them! Which is a huge deal More

by Chrissy
Recommend Dealer
Yes
Employees Worked With
Judy
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