Southern Mazda Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I was disappointed at the 10000 miles service. I’m used to more such as little details like washing the car, rotating tires, and vacuuming out the interior. This less a reflection of the dealershi I’m used to more such as little details like washing the car, rotating tires, and vacuuming out the interior. This less a reflection of the dealership and more a complaint against Mazda. This type of Lack of greatness makes me regret trading in my 2020 Toyota. More
Southern Auto Newport News Mazda (formerly Hyman Bros) has been my go to service center year after year. I have owned numerous Mazda vehicles of various models over the years and Cleon Skinner, the Servic has been my go to service center year after year. I have owned numerous Mazda vehicles of various models over the years and Cleon Skinner, the Service Advisor, continues to excel in customer care and he goes above and beyond to ensure I’m completely satisfied with the service I received. My vehicle is still in the process of being repaired and I will write a follow-up review once the work is completed. However, based on past results, I am confident that Cleon will make sure the repairs on my vehicle are complete and done right. Donald West More
I am pleased that you don't have to wait for an appointment. The personnel is always pleasant and friendly and ensure you know of any finding. appointment. The personnel is always pleasant and friendly and ensure you know of any finding. More
Got there early at 1230 for 1:00 appt for oil change/inspection. Got right in but didn’t get out until 3:00.. they forgot to do inspection so had to wait longer than usual change/inspection. Got right in but didn’t get out until 3:00.. they forgot to do inspection so had to wait longer than usual More
I visited this dealership twice at this location from the Chesapeake Va and it was worth the distance. I was at this location by way of a recall for my Mazda Pickup in which on first visit I received my insp Chesapeake Va and it was worth the distance. I was at this location by way of a recall for my Mazda Pickup in which on first visit I received my inspection. I return a few days later and the repair was done in less than 30mins. The staff was amazing in the drop off bay and every time I called it was great. I look forward to returning to this exact location to purchase a car for my wife based on this great experience. I also got referred to Big Al’s just around the corner in which they fixed my exhaust leak quickly as well. More
Service department does not have working phone #. Will not return calls? Repair made on power steering after waiting a week is still not right. Now steering column vibrates. Spoke to receptionist but Will not return calls? Repair made on power steering after waiting a week is still not right. Now steering column vibrates. Spoke to receptionist but no one has returned my numerous calls??? More
Joshua was a very upfront and honest young man. I was impressed by his ability to gracefully flow in and out of conversations and still be on top of all the questions and answers of the car buying I was impressed by his ability to gracefully flow in and out of conversations and still be on top of all the questions and answers of the car buying process. Also ladies, he realizes that we know more about cars than one would think. No dumbing down from this man. Yes, cookies will be made and brought to him on my Enola's bday. Proud owner of a 2024 Mazda CX-30!! More