Back

Southern Mazda Newport News

Newport News, VA

4.5
768 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

12602 Jefferson Ave

Newport News, VA

23602

Directions

By Type

Showing 768 reviews

February 11, 2026

Fast and informative Fast service, friendly staff, smooth process, highly satisfied overal Fast service with professional care, quick turnaround, and excellent communication throughout the visit. More

by Krissygarcia36
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
February 11, 2026

Poor quality control. Wheel well fell off when we got car home after one week in shop. Poor customer communication. More

by N.SELLARS2
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aiden
Mar 04, 2026 -

Southern Mazda Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialmzn@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 10, 2026

Solid performance by all associated teams in the Mazda group would recommend to friends and colleagues and family More

by kimlachmansingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service supervisor and technician
February 09, 2026

I tried to schedule over the phone. You're automated process is TERRIBLE and not COSTUMER friendly. It absolutely sucks. The AI interface goes through way too many menus and I got so fr More

by BrianF
Recommend Dealer
Yes
Employees Worked With
Ayden
February 08, 2026

We had a great experience at this dealership! Jay was kind, patient, and knowledgeable. We never felt rushed or pressured, and I’m so happy with my new car! More

by KBELANGER212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Conaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2026

Customer Service rep was very cordial and friendly. The service was done in a timely manner and to my satisfaction. More

by tferwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
February 07, 2026

Nice Warm on a cold day, and, of course, clean restrooms Easy to find After crossing HRBT More

by Headlights
Recommend Dealer
Yes
Employees Worked With
Ayden
February 07, 2026

The technician video’d the inspection and he did a thorough job. Very confident that my car is safe. It is good to have a reliable dealership. More

by shandyk22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unable to choose any name, I purchased my car just before Southern Mazda
February 03, 2026

Friendly and straightforward staff. Great overview video and explanations by the mechanic. Service rep and mechanic were both great. More

by Mcculloughdt
Recommend Dealer
Yes
February 01, 2026

Outstanding service. Mechanics were friendly and answered all my concerns. I've had my MX-5 for almost six years and she runs like she is brand new. This team has been wo More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden, Brian, and Walker were terrific.
...
6
...