Back

Southern Mazda Newport News

Newport News, VA

4.6
327 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

12602 Jefferson Ave

Newport News, VA

23602

Directions

By Type

Showing 327 reviews

August 15, 2024

I got in at my appointment time, and was out within an hour and a half despite there being a line ahead of me More

by Dominik Hann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
August 13, 2024

Always greeted with courtesy and respect. I trust Mr. Skinner to take care of my requests and make sure I am kept informed of any issues I may not be aware of. I would recommend to anyone s More

by SDGIDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
August 09, 2024

I completely trust Cleon and the current second manager in the service department. They always take care of me and honestly say what should be done to keep me safe on the road and maintain my car. I never More

by ERM2SMART4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Aug 09, 2024 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 09, 2024

Mr. Skinner provided exemplary service. He kept me informed of everything that was being done to my car. As a woman I did not feel like a car service man was talking above my knowledge or trying to ta More

by darlene_hil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
August 09, 2024

I was greeted immediately and swiftly checked in with great courtesy. They set to work while I comfortably waited with (free) drinks in the customer service area. They dealt with my prearranged issues, b More

by LORASHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleo (manager) in service
Aug 09, 2024 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2024

It was a great process with a great salesman! They ensured that I got a fair price for my trade-in. More

by alyssacirr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiera (Selena) Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Cruz, Benjamin Fronkier
Aug 09, 2024 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 30, 2024

Consistently a phenomenal experience. The team is always great to work with and they provide service timely. More

by theresamfarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
Aug 07, 2024 -

Southern Mazda Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 28, 2024

Dealer and salesman were easy to deal with, when I expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. More

by aomjtm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 20, 2024

The on line price was the price I paid. No extra or hidden fees. Outstanding service. More

by GENEINNL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2024

Great service and super friendly and helpful employees. Deon is awesome. He went above and beyond to service my car. I am very pleased. More

by NANCID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deon
Jul 08, 2024 -

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

...
5
...