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Southern Mazda Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.5
768 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 768 reviews

March 06, 2026

Had my 2014 CX-5 towed there for malfunctioning PCM. Excellent service and Ayden is great More

by MICHAELITO.VA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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Mar 11, 2026 -

Southern Mazda Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 05, 2026

Been dealing with them for years and they have took care of me very well since then. More

by jclee1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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Mar 11, 2026 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 05, 2026

Great customer service there were snacks and water in the waiting room. Went in got routine maintenance and was out within 2 hours. More

by MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
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Mar 11, 2026 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 04, 2026

Always a pleasure to bring my car in for service. The team takes great care of me and my vehicle n More

by Hans
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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March 04, 2026

Ayden took fabulous care of me and my service needs. So helpful polite and professional. I will always be a client of his More

by AYDENSSTERN47
Recommend Dealer
Yes
Employees Worked With
Ayden
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March 03, 2026

Perfect customer service. I couldnt be happier with how I was greeted and how quickly service was rendered by Mr Mark Thomas. More

by gozorakgogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
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March 02, 2026

Came in for 50k maintenance on my cx5 and was happy with the results. Of the entire process the only thing that I found annoying was trying to schedule an appointment through the live agent via the website More

by brianeno81
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
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March 02, 2026

It was good. Never got the estimate on tune up. I will return. Comfortable waiting area More

by LSFIELDS214
Recommend Dealer
Yes
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March 02, 2026

We have always had great service from this dealership for our vehicles. Will recommend them for service. More

by MRSVIA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
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March 02, 2026

A part of my car just fell off while driving on the interstate and will need to bring it back in More

by matthew.hayes
Recommend Dealer
No
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Mar 04, 2026 -

Southern Mazda Newport News responded

We value and appreciate your business, Matthew. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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