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Southern Mazda Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.5
773 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 773 reviews

July 18, 2025

Upfront. Friendly. Knowledgeable. Concerned She was a pleasure to work with and cared about my car's future More

by WOLFRUNNER32
Recommend Dealer
Yes
Employees Worked With
Caitlyn Tait
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Jul 23, 2025 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 17, 2025

Great customer service and minimal wait times create a hassle free experience at this dealership and Cleon and his team do excellent work! More

by Elizabeth Claggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Technocian not listed
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July 17, 2025

Caitlyn Tait was awesome! She was really helpful and I'll definitely be going back. More

by alexxdunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Tait
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July 16, 2025

Caitlyn kept in contact with us while working on our cx 9. We felt at easy with her communicating with us through out the process on the service being performed on our vehicle. I was very appreciative with More

by laura_stayfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn trait
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July 16, 2025

Service advisor Ayden was very helpful, knowledgeable, and proactive. I appreciate the whole team's assistance with a complex repair. More

by Jordancj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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July 16, 2025

Cleon has always taken such good care of me for the last 5 years of owning a Mazda. Its terrible he is not there in a regular basis. The quality of customer service has gone down and I am talked to like I d More

by SOPHIA.GARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon
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July 14, 2025

Kaitlyn provided very efficient and friendly service to us! She and the staff were very helpful and knowledgeable about our car needs. More

by bridgetteyancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Kaitlyn
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July 12, 2025

Southern Mazda Newport News staff are always on point. Aiden, AJ, Bernard and Cleon are the go to guys for all things service and parts. More

by tmtomasso1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Aiden, AJ
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July 10, 2025

They were good ay what they do but I didn't notice the car inspection was rejected til days later. Ok has to go back angway. He missed telliing me. . Young guy. Cleaned is better st overall mgmt than th More

by Sherrye
Recommend Dealer
Yes
Employees Worked With
Anton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Effrem, Tyler. Anton in parts ordering, The lady at the parts
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Jul 10, 2025 -

Southern Mazda Newport News responded

We appreciate your feedback and are eager to better your return experience.

July 09, 2025

I was quoted a price of $300+ for a new key fob. When I arrived for my appointment, the price had risen to $500+. By the time they finished and I was checking out, the final price was more than $700 More

by wareriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown service employee
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Jul 10, 2025 -

Southern Mazda Newport News responded

"Wareriver" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialmzn@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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