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Southern Mazda Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.5
776 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 776 reviews

July 19, 2025

Greeted by an excellent service representative, Ayden Stern. The appointment was for service under a maintenance agreement I purchased from the dealership when I bought the car. He was very customer fo More

by jwallaceva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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Jul 23, 2025 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 19, 2025

Service was timely, professional and competent. Very dependable on scheduling and getting the work done. More

by hubby8181
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
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Jul 23, 2025 -

Southern Mazda Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 18, 2025

Very good work on all repair on check items that require repairs will not take this again More

by bosn392
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Toney Richards
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 18, 2025

Upfront. Friendly. Knowledgeable. Concerned She was a pleasure to work with and cared about my car's future More

by WOLFRUNNER32
Recommend Dealer
Yes
Employees Worked With
Caitlyn Tait
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Jul 23, 2025 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 17, 2025

Great customer service and minimal wait times create a hassle free experience at this dealership and Cleon and his team do excellent work! More

by Elizabeth Claggett
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
My Technocian not listed
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July 17, 2025

Caitlyn Tait was awesome! She was really helpful and I'll definitely be going back. More

by alexxdunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Tait
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July 16, 2025

Caitlyn kept in contact with us while working on our cx 9. We felt at easy with her communicating with us through out the process on the service being performed on our vehicle. I was very appreciative with More

by laura_stayfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn trait
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July 16, 2025

Service advisor Ayden was very helpful, knowledgeable, and proactive. I appreciate the whole team's assistance with a complex repair. More

by Jordancj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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July 16, 2025

Cleon has always taken such good care of me for the last 5 years of owning a Mazda. Its terrible he is not there in a regular basis. The quality of customer service has gone down and I am talked to like I d More

by SOPHIA.GARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon
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July 14, 2025

Kaitlyn provided very efficient and friendly service to us! She and the staff were very helpful and knowledgeable about our car needs. More

by bridgetteyancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Kaitlyn
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