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Southern Mazda Newport News
Newport News, VA
794 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 794 reviews
August 05, 2025
I had an appointment and it took nearly 4 hours for my service to be complete. I was told there were vehicles ahead of mine that had major issues. service to be complete. I was told there were vehicles ahead of mine that had major issues. More
by ESTHER122
Verified CustomerEmployees Worked With
Caitlyn Tate
August 05, 2025
I have enjoyed bringing my car in for service at Southern Mazda in Newport News. They are very prompt and efficient. I have never had any problems with my car afterwards. Everything has been great! Mazda in Newport News. They are very prompt and efficient. I have never had any problems with my car afterwards. Everything has been great! More
by Deidre Jensen
Employees Worked With
Mike in the Service Dept.
August 05, 2025
Timely, efficient and informative service appointment Fixed what needed to be fixed and provided me with recommendations for additional service requirements Yhank you Fixed what needed to be fixed and provided me with recommendations for additional service requirements Yhank you More
by Vheyward
Employees Worked With
Katlin in Service
August 05, 2025
Great experience … we didn’t know what we wanted but we got it and way under what we thought we would pay got it and way under what we thought we would pay More
by Lkmyers0
August 04, 2025
The staff was friendly and the tech did a good job on the repair. The only complaint I have is the phone service to the service department was quite challenging. It's very hard to speak with someone when cal repair. The only complaint I have is the phone service to the service department was quite challenging. It's very hard to speak with someone when calling and a recording says the number is no longer in service. More
by TAZZMAN11
Employees Worked With
service dept
August 03, 2025
They had my car for almost a year before returning it to me . Every time I went in it was the same story that it would be done in a week . It took 10 months . me . Every time I went in it was the same story that it would be done in a week . It took 10 months . More
by Z24c
Employees Worked With
Cleon
August 02, 2025
Damaged paint on my car when they removed the dealer sticker. I have sent email and text to address the issue but they do not respond and have been ignoring me. I am not happy at all and want the issue sticker. I have sent email and text to address the issue but they do not respond and have been ignoring me. I am not happy at all and want the issue resolved! More
by joshroque94
Employees Worked With
N/A
August 01, 2025
Thankful for such a great team and thorough work. Will always come back to southern Mazda Will always come back to southern Mazda More
by caitleanne97
July 31, 2025
I have been going here for over five years. Just because they change names will not honor life time oil changes and state inspections anymore. No loyalty to customers that want to have their Just because they change names will not honor life time oil changes and state inspections anymore. No loyalty to customers that want to have their Mazda's serviced by a Mazda dealership. Going somewhere else, to purchase. Just in case they want to change names again. More
by HARRY.STORMS13
Employees Worked With
Service
