Southern Mazda Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent! They have excellent customer service, they actually work with you on getting a vehicle which you love and comfortable with . I recommend first buyers They have excellent customer service, they actually work with you on getting a vehicle which you love and comfortable with . I recommend first buyers or any buyers to come here! More
Great Value, Fantastic Customer Service I have been extremely pleased with my Mazda6 so far and I feel that I got the best product I could for my my price. Jessica's customer service is exce I have been extremely pleased with my Mazda6 so far and I feel that I got the best product I could for my my price. Jessica's customer service is exceptional and working with her has been one of the best customer service experiences I have ever had in any industry. She was extremely friendly, not at all pushy, and incredibly patient and knowledgeable in explaining everything to me. She used to the facts and the information to convince me to finance with Mazda and going through all of the paperwork with her was as easy and lighthearted as imaginable. More
Amazing service from everyone there. JOSH IS THE GREATEST SALES PERSON. I originally went in to trade my 2011 Mazda 3 in for a new Mazda 3 or 6. Other dealerships just pressured me and my JOSH IS THE GREATEST SALES PERSON. I originally went in to trade my 2011 Mazda 3 in for a new Mazda 3 or 6. Other dealerships just pressured me and my wife into trying to buy from them and made us feel uncomfortable. After arriving at Hyman we were quickly greeted by someone and directed towards Josh. He was very polite and very energetic and motivated, he showed us a few Mazda 3s and I noticed a nice little Speed 3 sitting in the corner and we were sold. His manager Huddy was also a blast to work with when coming to an agreement. And I have to also give thanks to Jessica for making the experience easier by just talking with us and keeping us laughing. The only thing I didn't like is the no haggle price policy, but the sticker prices were still very fair. Over all Hyman Mazda is the best Mazda dealership in the Hampton roads area, and if you don't find what you like on the Hampton lot, they have several other lots and can have something delivered in no time at all. Also if your looking for any Mazdaspeeds they are the ones to find one for you. More
2015 Lemon Purchase Leaves a Bad Taste in Mouth After purchasing a brand new 2015 lemon here the dealership had good points in regards to helping me with my purchase and also contacting outside help After purchasing a brand new 2015 lemon here the dealership had good points in regards to helping me with my purchase and also contacting outside help in an effort to get me back in a car. D.L. Thomas especially is an exceptional employee and one I will miss working with. On the downside, the Service Department did not believe my original problem report and that took a bit of coaxing to finally get addressed. Also, after a month of no car and no repair and finally getting an entirely new substitution vehicle (which after 5 days of owning is also showing the same defects), no compensation was offered on their part or Mazdas for the inconvenience of everything. Instead of being understanding and compassionate the dealership took offense at my desire for retribution as offered originally by Mazda. I had even put buying a MAZDA3 from them on the table in the assumption that I could use compensation from my misfortune towards another vehicle for my family (basically having them still make money off of my situation). The offer they gave me was 2 grand over a comparable/identical car at another Mazda dealership. When told that the offer and suggested compensation for me were insulting, the GM's response was "We are a One-Price dealer and have been for the last 24 years. That is a policy that will not change for one person or one vehicle. If 2013 Mazda3 does not present a good value to you, you are not obligated to purchase it. " (Direct from email correspondence) I have spoken with Mazda and other Mazda dealerships in the area, and based on that I strongly suggest you browse elsewhere. While Hyman Bros. is very friendly and helpful when wanting to make a sale, I did not come out of this experience feeling like the dealership ever had my best interest in mind. I will continue to post where I can and contact the BBB, Attorney General, and any other public figure who can help with this matter. More
Worth the drive I was looking for a specific color/trim Mazda6. There are 3 Mazda dealers closer to where I live. All three dealerships gave me the run-around. The I was looking for a specific color/trim Mazda6. There are 3 Mazda dealers closer to where I live. All three dealerships gave me the run-around. The sales reps tried to get me to come into the dealership and "talk to their managers" even though none of them could promise they could find the care that I wanted. The first time I contacted Hyman Mazda I was put in touch with Thomas. He not only went out of his way to find the exact vehicle I wanted, but he got me a better price than the 3 other dealerships. Everyone in the showroom was friendly and professional. Buying a car from Hyman Mazda was well worth the extra drive. More
Jessica is great No salesy gross pressure, made the deal happen and got the most for my trade-in. A good deal all around, would highly recommend, both for Mazda and th No salesy gross pressure, made the deal happen and got the most for my trade-in. A good deal all around, would highly recommend, both for Mazda and this specific dealership. More
Hyman Brothers is Awesome I have bought many cars over the years and this has by far been the best experience I have had anywhere. I worked with Jessica and she was wonderful. I have bought many cars over the years and this has by far been the best experience I have had anywhere. I worked with Jessica and she was wonderful. Basically the entire deal was worked out by email, when I arrived at the dealership, took the test drive, and numbers were presented, they were just as discussed on email. No surprises and no games. There was no pressure and this was just an all around positive car buying experience. I highly recommend Hyman Brothers Mazda and Jessica. I drove 35 miles out of my way passing 2 other Mazda dealerships to deal with them and I would not hesitate to do it again. More
hands down the best car buying experience on the east coast I dealt with several dealers before settled in sales contract with humans Brothers Mazda. these guys are honest and did not pull any car dealer ship s I dealt with several dealers before settled in sales contract with humans Brothers Mazda. these guys are honest and did not pull any car dealer ship shenanigans. just before this deal, i walked away from 4 deals where the dealer tried to either add on wierd fees and taxes or pull a bait and switch on the sales contract (i.e more $$$ then advertised) didn't get any of that here, bought the car, picked it today and I am so impressed with these guys, that i am recommending my co-worker to get this next miata here. my sales contact was Thomas Dubois, that guy is awesome. i would ask for him by name. but then again, all of their staff seemed great to deal with, from the receptionist to the sales floor manager. A++ for this dealership. More
Big Smiles, pleasant & no-hassle selling is the way to do it I was looking online for a Mazda RX8. Hyam Bros. had one that was a 2004 in mint condition.I placed an request for more information and I received an I was looking online for a Mazda RX8. Hyam Bros. had one that was a 2004 in mint condition.I placed an request for more information and I received an email and phone call from Thomas Dubois, a salesman at Hyman Bros. He was pleasant, friendly and all-round a very nice person to chat with. I was still on the fence about whether I was ready to buy and Thomas was not pushy or demanding about making a sale which I really appreciated. Weeks later when I came back to chat with him about the vehicle which was luckily still unsold, Thomas remembered me and was happy to provide a test drive. I drove off the lot with the car that day. The finance department knew there stuff as well and Mr. Mangus was great in getting me the payments that I wanted. Overall all Hyman Bros. would have my business again should I be in the market for another vehicle. I certainly recommend them for anyone's next car purchase. More
Best Experience EVER!!!!!!!! Our sale was handled by jessica, who was friendly, welcoming, and incredibly efficient. She went out of her way to negotiate a deal for us that allowe Our sale was handled by jessica, who was friendly, welcoming, and incredibly efficient. She went out of her way to negotiate a deal for us that allowed us to leave with the exact car that we wanted. she was extremely helpful, as well as attentive and personable. In my experience buying a car has never been smoother than the experience I had at Hyman Bros. Mazda. We couldn't possibly be any happier with the service we received. More