Southern Mazda Newport News

Poor service from Sales Manager of all people This dealership pulls you in with their ads, promising the same price as car max and free shipping. However, when I called to speak with their sales m This dealership pulls you in with their ads, promising the same price as car max and free shipping. However, when I called to speak with their sales manager Josh the truth is revealed. If large amounts of money can't be made, they simply aren't interested. I'm a pre approves customer that was very interested in a car, Josh was happy to tell me all about the vehicle, tell me to contact him... Until I mentioned "the trade" then he didn't respond to my email, no counter offer. Actually, he had another salesman email me and say the car was sold and Josh the manager was on a "nice" vacation to put it exactly as written. This Mazda dealership lost a pre approved customer that would have been able to work out a deal even without the trade. Buyer Please BEWARE More

Another Super Deal I purchased my 2014 CX5 GT from Huddy at Hyman Brothers after soliciting 6 dealerships for pricing data. Huddy replied with the lowest out the door p I purchased my 2014 CX5 GT from Huddy at Hyman Brothers after soliciting 6 dealerships for pricing data. Huddy replied with the lowest out the door price and best trade value of any dealership. The vehicle to my specifications wasn't available so he ordered it from Japan. I took possession when it arrived and have been very pleased. When I decided to update my 2014 to a 2016 I went to Cavalier, where I purchased my Mazda 3 years prior, and gave them first shot at the deal. I test drove the vehicle there and they are local to my home. I also contacted Huddy again, but Cavalier said they'd "take care of me" so I was open to their deal. Huddy again exchanged e-mails with me and we smoothed out the deal while Cavalier sharpened their pencil. After appraising my 2014, in excellent condition, they insulted me with a very low offer and then pencil whipped me for the 2016 GT. They weren't even within 3K of Huddy's bottom line deal price, which included the highest trade in appraisal for my 2014 which he hadn't physically seen. Huddy created a very impressive and an absolute pleasant purchasing experience. After two purchases from Hyman Brothers I've got to state that they understand the process from the buyer's perspective, they remove the hassle and conflict. I didn't arrive at Hyman's armed to haggle and bargain, I arrived to take possession of my new car and leave with a smile. These guys could "school" the Southside dealerships on "Customer Service" and how to keep repeat customers. More

Another Great Buying Experience at Hyman Bros Mazda I cannot say enough good things about Hyman Bros Mazda! Dealing with Jessica is just a delight. This is the second new Mazda we have purchased from I cannot say enough good things about Hyman Bros Mazda! Dealing with Jessica is just a delight. This is the second new Mazda we have purchased from her. We again drove past three other Mazda dealers to come here. The customer service is second to none. Pricing is fair and upfront with no haggling. Processing fee is hundreds less than any other Mazda dealers around. I can say that I am somewhat of an expert on buying cars, this Mazda was my 43rd vehicle. Jessica and Hyman Bros Mazda have provided the best customer service and overall buying experience of any of the other dealerships I have dealt with over the years. Make sure if your considering a new Mazda to give Hyman Bros. the chance to earn your business, you'll be glad you did. More

RELIEF and BELIEF! My expectations were truly meet at this dealership! Thank God I was placed in the great hands of Mike Saab! Mike was definitely patient and honest thr My expectations were truly meet at this dealership! Thank God I was placed in the great hands of Mike Saab! Mike was definitely patient and honest through the whole process. He answered all my questions with no hesitation. He was totally knowledgeable about each vehicle I drove. Huddy worked with me on getting an unbelievable percentage rate (Mr. Huddy, you deserve BBQ). Jessica guided me through the paperwork with no problem and she helped me make important decisions! Never once did I feel pressured at this dealership. Everyone was so friendly, I actually miss you guys! Thank you all for the support I was given on buying my Mazda 6! I am completely relieved to have had such an incredible experience at Hyman Brothers Mazda. I absolutely LOVE my car and I even cleaned my garage out to park it! Thanks for making this possible for me! Scenie P. More

The Way Car Buying Should Be! I was thinking of upgrading my 2006 Mazda 5. I was looking into different manufacturer's vehicles but was always comparing to my Mazda so thought may I was thinking of upgrading my 2006 Mazda 5. I was looking into different manufacturer's vehicles but was always comparing to my Mazda so thought maybe I should just buy a new Mazda 5. On Monday I test drove one at a different dealer, where I bought my 2006 and where most of my servicing had been done, but was shocked at how little they were going to give me for my trade-in and what the entire deal would cost. Drove up to Hyman Bros Mazda and worked with D.L. Thomas and Huddy Skiba and was pleasantly stunned at how much more they would give me for my trade and the total cost of the deal. Needless to say I knew buying a new Mazda 5 was an option and picked up the car today. The basic moral of the story is you really need to shop around. Buying a new car can be about as pleasant as getting an invasive medical procedure. But at Hyman Bros Mazda they are very down to earth and transparent about the costs and the deal. There was no "What can we do to get you to buy a car today!" you still get at many car dealers. If more dealers operated like Hyman Bros, car salesmen/dealers would have a much better reputation. More