Southern Mazda Newport News

We walked in knowing what we wanted and Mikiah and the management team made it happen. Very friendly staff and pleasant showroom. I expect service department is good, too, and will review in the future. management team made it happen. Very friendly staff and pleasant showroom. I expect service department is good, too, and will review in the future. More

They made it very easy to make the purchase. Ed was awesome. The car looks and drives great. Riding with the top down is amazing. awesome. The car looks and drives great. Riding with the top down is amazing. More

Bank asked for a Odometer Statement. The owner said that raises a red flag and he refused to sell us the car. Don't go there raises a red flag and he refused to sell us the car. Don't go there More

I will NEVER take my vehicle anywhere else! After being quoted over $800 from a different (non mazda) dealership for an issue with my window, I brought it to Hyman Brothers in Newport News and they fixed i quoted over $800 from a different (non mazda) dealership for an issue with my window, I brought it to Hyman Brothers in Newport News and they fixed it for under $150 and it took less than 1 and a half hours to fix!! Mr. Cleon in service was beyond helpful and so so so kind. Matt who actually repaired my car was amazing as well! Both of them together made me never want to take my service anywhere else. Thank you so much!! More

I bought the perfect car from the perfect place. The staff was very nice and friendly with helping me get my new car. 10/10 staff was very nice and friendly with helping me get my new car. 10/10 More

Mr. Cruz,My husband and I would like to thank you and Mr. Cruz, My husband and I would like to thank you and your team for great customer service, from the lady who greated us at the door, to Quinten w Mr. Cruz, My husband and I would like to thank you and your team for great customer service, from the lady who greated us at the door, to Quinten who was friendly and polite, and Sung-Ho Lee the finance representative who processed our application.  Mr.  Cruz, we especially want to thank you for your quick response, straight forward approach,  and being a SME (subject matter expert) on our new vehicle.  You would be suprise how many car salesman we have met that do not know the vehicle they are selling.  I am huge on customer service, and you all were grade A.  Again, thank you all for your professionalism and dedication to your job.  You all are a great asset to your organization.  God bless, and have a great day. More

I went to this dealership because they had what I wanted. Orlando came, introduced himself and assisted us with the car we wanted. He was great!!!! Patient and very informed of the cars features. Orlando came, introduced himself and assisted us with the car we wanted. He was great!!!! Patient and very informed of the cars features. More

Eric was great! He really knew his stuff about Mazda’s and as a car enthusiast, he could explain how they compared to other makes. Josh was great finishing up the paper work. Overall, a pleasant experienc and as a car enthusiast, he could explain how they compared to other makes. Josh was great finishing up the paper work. Overall, a pleasant experience buying a car More

Best experience buying a new car, the inventory was very small but Eric managed to find me the one I wanted. Eric is very pleasant and helpful, made the buying easy. small but Eric managed to find me the one I wanted. Eric is very pleasant and helpful, made the buying easy. More

Was trying to decide on the model of Mazda I wanted. Eric was friendly and very knowledgeable. At no time did I feel pressured to buy or add options. They worked with me to find the Mazda that fit me Eric was friendly and very knowledgeable. At no time did I feel pressured to buy or add options. They worked with me to find the Mazda that fit me and my budget. Finance manager answered all our questions and explained the financing. Will be back to see them in the future. More