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Southern Mazda Newport News
Newport News, VA
768 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 768 reviews
Verified Customer
March 13, 2026
Thank you for the professional service on my car and for your thoughtful support while we waited for the repairs to be completed. Your team communicated clearly throughout the process and took the time for your thoughtful support while we waited for the repairs to be completed. Your team communicated clearly throughout the process and took the time to explain both the repairs and the overall service. That level of transparency and care made the experience much easier. If the rest of the Mazda team is as outstanding as the service department, I will likely purchase my next Mazda from this location. Thank you again! More
by Stefanie and Matthew Vasquez
Employees Worked With
Marc Thomas , Anne , Brian ( hope I did not forget anyone )
March 11, 2026
The service department has always been helpful, succinct, and responsive. We have relied on Ayden to communicate our concerns successfully to the techs. and responsive. We have relied on Ayden to communicate our concerns successfully to the techs. More
by KIMBERLY.VILLAREAL
Employees Worked With
Ayden Stern
March 11, 2026
The people were nice and the service was quick with no issues. They removed my nail. issues. They removed my nail. More
by Marc
Employees Worked With
March 10, 2026
Absolutely fantastic customer service, but the five hour wait time was unexpected! Luckily, I had brought a lot of things to do with me and Mark Thomas was fabulous about keeping me up-to-date on what was g wait time was unexpected! Luckily, I had brought a lot of things to do with me and Mark Thomas was fabulous about keeping me up-to-date on what was going on with my car. More
by ctpadilla75
Employees Worked With
Mark Thomas, Logan
March 07, 2026
I made an appointment for service with your automated system. I never recieved a confirmation. When I called, the appointment was on the wrong day. The service appointment went fine after the scheduling system. I never recieved a confirmation. When I called, the appointment was on the wrong day. The service appointment went fine after the scheduling problem. But now I am getting emails from CarFax that my tire rotation is past due. I actually paid for the rotstion at my appointment. More
by c.snyder124
Employees Worked With
Service rep
March 07, 2026
Very fast, very good communication. No pressure for services. I am looking forward to the next service. No pressure for services. I am looking forward to the next service. More
by walz.jack
Employees Worked With
March 06, 2026
The car cx-30 is fantastic & so far the service dept is also.Thank you ! also.Thank you ! More
by sarifaswitzer
