Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Mazda Newport News
Newport News, VA
556 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 556 reviews
Verified Customer
August 24, 2025
They were Great! Caitlyn was awesome,she did everything she could to check car warranty & have car repairs done.I will continue to take my car back there for any repa Caitlyn was awesome,she did everything she could to check car warranty & have car repairs done.I will continue to take my car back there for any repairs needed or inspections. They have great mechanics! More
by TOTHEMOON52
Employees Worked With
Caitlyn,service department
August 23, 2025
The service department at Southern Mazda Newport News was very helpful and professional, in helping me sort through options to solve the problem. very helpful and professional, in helping me sort through options to solve the problem. More
by dabenners
Employees Worked With
Service Department
August 23, 2025
! They were all very personable and easy to talk to and answer questions. They even stayed late to help me with all the paperwork. Jay delivered my car the following day while I was at work. Great team! answer questions. They even stayed late to help me with all the paperwork. Jay delivered my car the following day while I was at work. Great team! More
by chrlyn12
Employees Worked With
Jay, Anna, Efrem
August 22, 2025
Absolutely love! Thankful for a fast paced and efficient team! Ayden is super helpful and knowledgeable of the Mazda brand. Thankful for a fast paced and efficient team! Ayden is super helpful and knowledgeable of the Mazda brand. More
by caitleanne97
August 21, 2025
My bill for an oil change, cabin filter and oil filter plus ""miscellaneous service charge" was $333.22 plus an additional $9.99 for using a credit card. The explanation for what I consider to be an exo plus ""miscellaneous service charge" was $333.22 plus an additional $9.99 for using a credit card. The explanation for what I consider to be an exorbitant price was that "oil prices have gone up". Other service centers have quoted prices around $200 for the same work. Goodbye Southern Mazda. More
by jsage2
Employees Worked With
Caitlyn Tait
August 18, 2025
Very polite , professional and helpful. My car car was finished in ample enough time. When I had questions they were answered and explained. My car car was finished in ample enough time. When I had questions they were answered and explained. More
by michelesmcintosh
Employees Worked With
August 18, 2025
They were friendly and polite and showed a video of everything that was wrong and everything they were gonna fix and sent another video after they fixed all my issues. Very good company to service your everything that was wrong and everything they were gonna fix and sent another video after they fixed all my issues. Very good company to service your vehicles. More
by fresh0
Employees Worked With
Service department
