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Southern Mazda Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.5
816 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 816 reviews

November 23, 2025

Gave me a good price, let me test drive overnight, patient. I think I will finalize the lease on the cx70 the week after Thanksgiving. More

by CARLMETZGER
Recommend Dealer
Yes
Employees Worked With
Chanice, GM and Jared
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November 23, 2025

Service Tech was excellent, best service Technician i have had at two different manufacture dealerships. Tech was even willing to stay late to get job done. Service Advisor and the service Advisor team w More

by bill21.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian (service Tech) Aden and Jay (service advisors)
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November 21, 2025

They have become better about the service prices and and servicing my vehicle. I really appreciate their willingness to help and be of service. More

by jamesmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden, Jay
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November 20, 2025

The people and the service were both great once I got the car there. The AI voice setting up the service was not a good experience. More

by Willie Downs
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
The service attendant was great.
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November 18, 2025

Gives great service with efficient time and knowledge of each visit. Pleased every time I go there More

by makvig99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the names
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November 16, 2025

Friendly and efficient The guy that assisted was kind and made sure the services went smoothly from the start of me checking in to me picking up my car. More

by KHADEJAS.JONES
Recommend Dealer
Yes
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November 15, 2025

Windshield wipers were not installed properly, and one of them does not wipe away water. And today my 'Service Due Soon' light came on. I spent over $500 for oil change, new windshield wipers, state inspecti More

by sharontherese1980
Recommend Dealer
No
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November 15, 2025

I was very satisfied with the service and the explanation of the work needed to my vehicle. More

by MWARD19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in the service dept was excellent.
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November 15, 2025

The service was professional. They answered all my questions and only did the necessary work. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service depau
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November 13, 2025

Amazing customer service! Listened to what I wanted and delivered! Dakota is so sweet! Highly recommend! More

by TIERRALJACKSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
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Nov 13, 2025 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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