Southern Mazda Newport News

Quick and Efficient I came into the dealership 30 minutes before they closed, and Eric was very patient with me and did not once act frustrated. He went out of his way to I came into the dealership 30 minutes before they closed, and Eric was very patient with me and did not once act frustrated. He went out of his way to make sure I could purchase the vehicle that same day even though it was so close to closing time. Along the way he ran into a battery issue with the car and went above and beyond for me and went out and bought a new battery for it so that I could take it home that same day as planned. He followed up with me Monday morning to make sure that I was still pleased. Sung-Ho was also very quick and efficient with my paperwork making sure that I understood everything but also being quick about it, as we were all ready to go home. More

Amazing!!! Eric was absolutely amazing!! He wasn’t pushy and was very patient with the process! Highly recommend Eric to anyone searching for a vehicle! He is a Eric was absolutely amazing!! He wasn’t pushy and was very patient with the process! Highly recommend Eric to anyone searching for a vehicle! He is a Mazda expert and I am very happy he talked me into the Mazda 6! More

Very Happy Customer I have been shopping for a new car for 3 months and had visited the dealership twice before the day I finally purchased my 2019 CX-5. During that tim I have been shopping for a new car for 3 months and had visited the dealership twice before the day I finally purchased my 2019 CX-5. During that time, I was comparing the CR-V, RAV4, and CX-5. Each time I went to Hyman Bros., the salesman (Toney Richards) was very helpful. On the day that I decided to purchase the CX-5, Toney was busy with another customer but he referred me to his colleague, Orlando Cruz. Orlando was equally helpful and took me for another test drive. I was given a fair amount for my trade vehicle. After we had already started the paperwork, I decided that I didn't want that car and wanted to look at some others on the lot. Again, Orlando was very helpful and patient. I finally found the car that I felt best met my needs and taste. I quickly found the car on my phone through the USAA car buying service, which helped me to get the best price and eliminate the haggling. We finally finished the deal on the longest day of the year, June 21st, but it was already dark. It was a long day, but I drove away very happy and sure in my decision. Zoom zoom. Thanks, Orlando! More

Mom got a new ride!! From the moment Toney Richards introduced himself all the way through the buying process was smooth. Everyone was friendly, courteous, professional an From the moment Toney Richards introduced himself all the way through the buying process was smooth. Everyone was friendly, courteous, professional and efficient. Walked out with a 2019 Mazda 3 and couldn’t be happier. Would definitely recommend. More

Certified Pre Owned Eric Antonio was helpful, patient, informative and friendly! I would highly recommend him and the dealership. I love the fact that I get a 12,000 mil Eric Antonio was helpful, patient, informative and friendly! I would highly recommend him and the dealership. I love the fact that I get a 12,000 mile 12 month bumper to bumper warranty Plus an additional seven year power train warranty. Amazing for a used car! More

Great Experience Orlando Cruz was our salesman - he is personable; knowledgeable + organized. We walked in without an appointment + left with my dream vehicle a Mazda Orlando Cruz was our salesman - he is personable; knowledgeable + organized. We walked in without an appointment + left with my dream vehicle a Mazda 3- 5 door GT - all on a Saturday- the busiest car selling day. More

Great experience This was my first time purchasing a car and it was a great experience. I am extremely happy with my purchase. Eric, Orlando, and Sung-ho were great to This was my first time purchasing a car and it was a great experience. I am extremely happy with my purchase. Eric, Orlando, and Sung-ho were great to work with. More

Time well spent My sales rep was kind, respectful, and patient and delivered an offer that satisfied my budget. Well done Orlando. My daughter loves her new 2018 Mazd My sales rep was kind, respectful, and patient and delivered an offer that satisfied my budget. Well done Orlando. My daughter loves her new 2018 Mazda 3 and the luxury feel. More

Superior Customer Service From meeting my professional salesman- Orlando Cruz to my purchase contract review and signing with their awesome financial manager! It was thorough, From meeting my professional salesman- Orlando Cruz to my purchase contract review and signing with their awesome financial manager! It was thorough, detailed, courteous and quick! I did almost nothing (and shout out also to Langley Federal Credit Union for a great loan rate!!) I would purchase from Hyman Bros Mazda again!! HIGHLY RECOMMEND More

Amazing service Very nice people! Orlando Cruz is the best. He makes you feel at home! A very easy process and with no pressure at all. Definitely recommend. Very nice people! Orlando Cruz is the best. He makes you feel at home! A very easy process and with no pressure at all. Definitely recommend. More