Southern Mazda Newport News

Mr. Cruz,My husband and I would like to thank you and Mr. Cruz, My husband and I would like to thank you and your team for great customer service, from the lady who greated us at the door, to Quinten w Mr. Cruz, My husband and I would like to thank you and your team for great customer service, from the lady who greated us at the door, to Quinten who was friendly and polite, and Sung-Ho Lee the finance representative who processed our application.  Mr.  Cruz, we especially want to thank you for your quick response, straight forward approach,  and being a SME (subject matter expert) on our new vehicle.  You would be suprise how many car salesman we have met that do not know the vehicle they are selling.  I am huge on customer service, and you all were grade A.  Again, thank you all for your professionalism and dedication to your job.  You all are a great asset to your organization.  God bless, and have a great day. More

I went to this dealership because they had what I wanted. Orlando came, introduced himself and assisted us with the car we wanted. He was great!!!! Patient and very informed of the cars features. Orlando came, introduced himself and assisted us with the car we wanted. He was great!!!! Patient and very informed of the cars features. More

Eric was great! He really knew his stuff about Mazda’s and as a car enthusiast, he could explain how they compared to other makes. Josh was great finishing up the paper work. Overall, a pleasant experienc and as a car enthusiast, he could explain how they compared to other makes. Josh was great finishing up the paper work. Overall, a pleasant experience buying a car More

Best experience buying a new car, the inventory was very small but Eric managed to find me the one I wanted. Eric is very pleasant and helpful, made the buying easy. small but Eric managed to find me the one I wanted. Eric is very pleasant and helpful, made the buying easy. More

Was trying to decide on the model of Mazda I wanted. Eric was friendly and very knowledgeable. At no time did I feel pressured to buy or add options. They worked with me to find the Mazda that fit me Eric was friendly and very knowledgeable. At no time did I feel pressured to buy or add options. They worked with me to find the Mazda that fit me and my budget. Finance manager answered all our questions and explained the financing. Will be back to see them in the future. More

We visited the dealership at nine o'clock to view the car. The salesman came out to answer any questions I had. Took it for a test drive and by eleven o'clock the Mazda was mine! Great experience with car. The salesman came out to answer any questions I had. Took it for a test drive and by eleven o'clock the Mazda was mine! Great experience with a great salesman. Thanks, Orlando! More

I dropped my 2009 Mazda 6 off for repair and after driving the 2020 loaner I had to have one. The staff made it easy and quick. Clean, Eric and Song-Ho were professional and nice driving the 2020 loaner I had to have one. The staff made it easy and quick. Clean, Eric and Song-Ho were professional and nice More

My experience with Hyman Bros. could not have been better. Everyone was very courteous, efficient and knowledgeable. We really liked Orlando Cruz who actually delivered my new car to my home in Will better. Everyone was very courteous, efficient and knowledgeable. We really liked Orlando Cruz who actually delivered my new car to my home in Williamsburg. Mr. Lee was great to work with. I highly recommend Hyman Bros. In Newport News More

We purchased a 2019 Mazda3 Hatchback from Orlando. He was easygoing and very accommodating despite being the only salesman at the times we were there. It was an overall good experience buying the vehicle. I easygoing and very accommodating despite being the only salesman at the times we were there. It was an overall good experience buying the vehicle. I think the only (somewhat) negative factor was how we had to come back multiple times before the deal was made partially due to the business managers hours. More

Thank you for your assistance, Eric! Didn’t think it was going to work out, but with your diligence, I was able to find my forever new car. So excited about my new CX-5! going to work out, but with your diligence, I was able to find my forever new car. So excited about my new CX-5! More