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Southern Mazda Newport News
Newport News, VA
477 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 477 reviews
December 02, 2024
Requested service was provided immediately. Service people were friendly and courteous. We were very pleased. Service people were friendly and courteous. We were very pleased. More
by Brianc9379
Verified CustomerEmployees Worked With
November 26, 2024
During a routine oil change and tire rotation, the mechanic found a nail in my tire. He removed it and patched the tire. Considering that I drive over 1 1/2 hrs to the dealership, it was not only a Go mechanic found a nail in my tire. He removed it and patched the tire. Considering that I drive over 1 1/2 hrs to the dealership, it was not only a God send that it was found but it could have left me stranded on the side of the road. More
by TMTM4OV
Employees Worked With
Ayden Stern
November 26, 2024
Very nice staff. Great communication and service. They update you via video/text when they look at your vehicle. Service is a little pricey, however I would definitel Great communication and service. They update you via video/text when they look at your vehicle. Service is a little pricey, however I would definitely recommend them to others. More
by msfoster111
Employees Worked With
November 25, 2024
The requested brake work was performed in a timely manner. An additional problem reported was diagnosed and an satisfactory solution proposed. manner. An additional problem reported was diagnosed and an satisfactory solution proposed. More
by TOM36NEWS
Employees Worked With
ayden stern
October 27, 2024
Great customer service and short wait time for vehicle servicing. Team really did an excellent job. servicing. Team really did an excellent job. More
by ROBERTRATTIGAN
October 27, 2024
State inspections should not take hours to execute. Videos are overrated. I don’t need non-SI associated areas assessed. Like air filers. Pulling on undercarriage wind shields isn’t part of SI. I und Videos are overrated. I don’t need non-SI associated areas assessed. Like air filers. Pulling on undercarriage wind shields isn’t part of SI. I understand you are trying to increase profits but SI shouldn’t be an opportunity you take. You would be better served to get the inspection done quicker, which would probably be associated with your staff being more skilled, which would bring people back for other activities. Additionally, the cost to conduct a state inspection finding is excessive. You need to consider lowering those costs to potentially entice people to actually Consider them. More
by iamcrom69
Employees Worked With
Service department
October 26, 2024
They were very helpful and met our needs well. Cierra was great and very knowledgeable. Cierra was great and very knowledgeable. More
by sara.lane77
