Southern Mazda Newport News

Orlando Cruz - Impressive Knowledge of Mazda CX-5 Orlando was recommended to me by a neighbor and what a great reference. I called Orlando and asked about the Mazda incentives offered and the 2019 CX Orlando was recommended to me by a neighbor and what a great reference. I called Orlando and asked about the Mazda incentives offered and the 2019 CX-5 that Hyman still had. I was also interest in a 2020 CX-5. Orlando gave me the pricing for both cars over the phone. We made an appt to see both cars. When we arrived at the dealership both cars were right in front with Orlando coming out to greet us. He went over both cars thoroughly and the differences between the two model years. We decided the 2019 suited our purposes better and took that one for a test drive. I had done my research and we already owned a Mazda3 so the CX-5 console felt very familiar. After the test drive, we were ready to purchase so Orlando prepared all the paperwork and we were very pleased with the pricing that Hyman agreed to on the 2019. I'm usually pretty thorough but I forgot about the 2019 CX-5 brochure and Orlando remembered to give me a copy. The dealership was also nice enough to offer to laminate the window sticker for us. There was no hard sell of extended warranties or unnecessary add-ons which I appreciated. It was a very pleasant experience in purchasing our Mazda CX-5. I'm looking forward to getting the vehicle serviced here. More

Our experience with Orlando at the Human Brother's Mazda was wonderful. Everyone was efficient and professional. Our new car was delivered the same day!. That is excellent customer service. We will alwa was wonderful. Everyone was efficient and professional. Our new car was delivered the same day!. That is excellent customer service. We will always deal with Hyman Brothers because they are more like family. This includes the service department. They are also excellent. More

Really happy with my experience with Eric and at Hyman Bros Mazda! I felt like they were attentive to my needs. I got everything I wanted and more! Bros Mazda! I felt like they were attentive to my needs. I got everything I wanted and more! More

Out the door fast with recent C.P.O. CX-5 Touring Model I have let the "dust settle" before writing my review from a purchase at the very end of last year. Being from out of state, I was a little tense a I have let the "dust settle" before writing my review from a purchase at the very end of last year. Being from out of state, I was a little tense about buying a vehicle in Virginia. But I must say that I have no regrets dealing with Hyman Bros. in Newport News. The CX-5 was on my mind upon meeting Eric and he was real knowledgeable about this model. We went for a ride in a nice red touring type that I found both functional and beautiful. I had originally wanted to see a less expensive model, but when I saw this red one with the sun roof, it really changed my mind. The whole time Eric was energetic and helpful; I decided to buy that vehicle and saw Josh for the paperwork. Amazingly, I was out of there in about 2 hours. This was the fastest vehicle buying experience for me, ever. After so much searching and knowing what a fair price should be, it was easy to make a purchase because the no haggle price was really good. Sung Ho was very professional and helpful, also. (and you too, Riley) Thanks to all of you at Hyman Bros. Mazda. for such a pleasant transaction....Ron H. More

Eric is the best! When I picked up my car he went out with me and patiently went over all the features in the car. Most of which I was not familiar with because they were not in my previous car. We purch with me and patiently went over all the features in the car. Most of which I was not familiar with because they were not in my previous car. We purchased from Hyman Bros. Mazda again because of their exceptional service and attentiveness to their clients. NO forced sales or pressure. In addition my current CX9 has given me 12 years with no major problems. Happy and proud owner of a Mazda for over 15 years! More

Orlando's gave us a comprehensive review of all the features. After that, Orlando and the Hyman Brothers team listened to what we wanted and then searched nationwide to find the exact car. features. After that, Orlando and the Hyman Brothers team listened to what we wanted and then searched nationwide to find the exact car. More

I had no idea I would love a car immediately but with Eric's expert knowledge and awesome test drive I knew without a doubt. Eric's expert knowledge and awesome test drive I knew without a doubt. More

Friendly, short, productive. I knew what I wanted, the vehicle was on the lot and the dealer was willing to work with me so I could drive away in it. I have a history with this de I knew what I wanted, the vehicle was on the lot and the dealer was willing to work with me so I could drive away in it. I have a history with this dealership and have always felt welcome and been treated fairly. More

Fast, easy, and helpful Eric was very helpful and personable. He answered all of our questions and made the process very easy. We are so happy with our car! It has everything Eric was very helpful and personable. He answered all of our questions and made the process very easy. We are so happy with our car! It has everything we want! More

Short and sweet Eric, my salesperson, was so very knowledgeable. I had test driven other makes and models in the class of the CX-5 so I was able to ask him some prett Eric, my salesperson, was so very knowledgeable. I had test driven other makes and models in the class of the CX-5 so I was able to ask him some pretty detailed questions and he was able to answer everyone of them. I definitely recommend Erik and Hyman Bros. Mazda. More