Southern Mazda Newport News

Very shady business practice, blatant lies and handling of sensitive information in a way that puts customers at harm. of sensitive information in a way that puts customers at harm. More

Harvey is an exceptional salesman. I wasn't pressured and felt at ease. He ensured my purchase experience was hassle free and met my needs/wants. I wasn't pressured and felt at ease. He ensured my purchase experience was hassle free and met my needs/wants. More

I have purchased vehicles with the assistance of Derrick who provided excellent customer service. I was assisted and ensured my needs were met. I have and will definitely continue to refer friends and fam who provided excellent customer service. I was assisted and ensured my needs were met. I have and will definitely continue to refer friends and family to Winners Circle Madza. More

Very knowledgeable staff Mr. SABIR C was very helpful made me feel very at ease and comfortable. SABIR C was very helpful made me feel very at ease and comfortable. More

Toney did an amazing job of finding us the right car at the right price, but beyond that he took the time to walk us through all of the features of the car and how to adjust them to our preferences before the right price, but beyond that he took the time to walk us through all of the features of the car and how to adjust them to our preferences before we left. We definitely look forward to working with Toney again the next time we're car shopping. More

Our family was looking for a car for our son. We found a car on their website and reached out to the sales team to express our interest. The sales person sent us a video walkthrough and we expressed an car on their website and reached out to the sales team to express our interest. The sales person sent us a video walkthrough and we expressed an almost immediate interest the same day in purchasing the car. As we were out of state buyers, we asked what we needed to do to pull the car off the lot so it wouldn’t be sold (i.e. put down a nonrefundable deposit) and was told nothing. They assured us he was working with his sales manager on finalizing the deal and would send us the figures, including shipping. We were in daily contact…multiple times a day over a three day period. This was to be a cash deal and we were just waiting for the figures. Today, after our reaching out having not received the figures, the salesperson finally contacted us and told us the car had been sold. We told the salesperson that we wanted to purchase the car, at the listing price. We were waiting in good faith to get the numbers to pay for the car. There was no ambiguity…we were waiting to write the check. For this dealership to sell the car from under us in this manner after working with us DAILY after we expressed an interest in purchasing the car was dishonest, borderline unethical and unprofessional. As this car was for our son, and he had been involved in the process – this stung even more. Not only would I not recommend this dealership, I will actively tell people not to buy from this family of dealerships. Purchasing a car, especially a used one, is based on a certain amount of trust and if this situation is any example…trust would not be warranted here. More

I needed a new car and stopped at a bunch of different dealerships for test drives. When my boyfriend and I walked into Hyman Bros and met Mikiah, we were greeted with a warm welcome. From there, Mikiah h dealerships for test drives. When my boyfriend and I walked into Hyman Bros and met Mikiah, we were greeted with a warm welcome. From there, Mikiah helped us choose the right car. Mikiah worked all day long to help me find the best rates and was patient and kind the entire time. I was definitely a difficult customer when it came to finding the best rates and I was more than pleased with the support and outcome of the process. I highly recommend anyone in the market for a car to stop at Hyman Bros and ask for Mikiah. More

Amanda was GREAT to work with - always available via text for communication about different models, appointment times, etc. Also very knowledgeable about the new technology Mazda has - was very patient and h for communication about different models, appointment times, etc. Also very knowledgeable about the new technology Mazda has - was very patient and helpful in making sure I knew how to work everything. I highly recommend contacting her if you want professional service! More

This is the 2nd SUV I have bought here and things worked very smoothly. Everyone was very excited with me to do a trade in. very smoothly. Everyone was very excited with me to do a trade in. More

Amanda is very helpful. Her and Eric made the process pretty smooth for a first time buyer. Thank you both for making this as easy as possible! pretty smooth for a first time buyer. Thank you both for making this as easy as possible! More