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Southern Mazda Newport News

Newport News, VA

4.6
322 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 322 reviews

February 14, 2024

Very friendly people and helpful. They want to make things right and make sure you are happy. They were very accommodating More

by freemanimal1
Recommend Dealer
Yes
Employees Worked With
General manager
Feb 14, 2024 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 14, 2024

I came in as a first time client with a tire issue. They were so kind, speedy, and caring. BEST EXPERIENCE More

by knd02
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner the service mamager
Feb 14, 2024 -

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 13, 2024

My experience has been excellent each time I bring 1 of my 2 CX5s in for service. I enjoy waiting in the comfortable chairs in the lobby and I usually play on my phone while I wait. The dealership is clean More

by TEABAG75
Recommend Dealer
Yes
Employees Worked With
Cleon
Feb 14, 2024 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 13, 2024

Mr. Skinner was very professional. The waiting area was comfortable and the wait time wasn't long. More

by KWKO60
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner.
Feb 14, 2024 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 12, 2024

We love Cleon and your service staff and that is why we bring both of our Mazdas for service there regardless of what company own the dealership today! More

by keywester-va
Recommend Dealer
Yes
Employees Worked With
Cleon
Feb 13, 2024 -

Southern Mazda Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 12, 2024

Took car in for the 157,500 scheduled maintenance. .in and out very quickly..very fairly priced Cleon and his Co worker (???) were very efficient. Waiting room very comfortable More

by Philcspencer
Recommend Dealer
Yes
Employees Worked With
Cleon
Feb 13, 2024 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 11, 2024

Professional and courteous. Fast service Cleon was a pleasure to work with. Told me what the service would entail and how long before the service was complete More

by DARRYL.HARRISON
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
Feb 13, 2024 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 08, 2024

Mr. Skinner the service Rep assured me needs would be met for servicing of my vehicle. He showed true knowledge and experience. More

by sylvesterde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
Feb 08, 2024 -

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 08, 2024

Cleon and Roy listened to my concern about a small matter with my Mazda CX-5. I did have to wait a while until my car was ready but I was satisfied with my experience that day. More

by julesdallmeyer
Recommend Dealer
Yes
Employees Worked With
Service manager Cleon and I think the asst service manager Roy
Feb 08, 2024 -

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 08, 2024

I was greeted upon arrival, he knew what needed to be done(state inspection) I went into the waiting area and waited. More

by Hjohnanders456
Recommend Dealer
Yes
Employees Worked With
Clone( service department)
Feb 13, 2024 -

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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