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Southern Mazda Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.6
313 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 313 reviews

February 08, 2024

I was greeted upon arrival, he knew what needed to be done(state inspection) I went into the waiting area and waited. More

by Hjohnanders456
Recommend Dealer
Yes
Employees Worked With
Clone( service department)
Report | Print
Feb 13, 2024 -

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 06, 2024

Friendly and the service was executed expeditiously! Love the service and the concern for customer service was apparently a top priority. More

by aviney3
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner, Cleon Skinner
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Feb 08, 2024 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 04, 2024

Friendly,fast and professional Answered all questions, completed in time stated..all paperwork understandable. Will use Southern again for future repairs. More

by DAVIDHROANE
Recommend Dealer
Yes
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Feb 06, 2024 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 03, 2024

They do a great job, deliver your vehicle when promised, charge reasonable rates and all with a smile! More

by ccooper31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
Report | Print
Feb 06, 2024 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 02, 2024

Cleon Skinner customer service skills are top notch. He explained what my car issue was and the timeframe for my car to be repaired. I have been a Mazda driver for approximately 37 years. The product an More

by ROMONIA.LYNCH
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner, Cleon Skinner
Report | Print
Feb 06, 2024 -

Southern Mazda Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 02, 2024

Thanks for the service on my car I always enjoy coming there and talk to all the employees the atmosphere is very clean and the staff make sure you and very nice also helpful keep up the good work I appre More

by Bjpressey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
Report | Print
Feb 02, 2024 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 01, 2024

Had my first appointment since buying my car. Had oil changed tires rotated and had help finishing setting up my APP More

by inge.jennifer.a
Recommend Dealer
Yes
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Feb 01, 2024 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 31, 2024

Words can not explain how well thee employees dealership are here. Just awesome. Fantastic. People’s person. More

by Akilahheard15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lackey, Cleon Skinner, AJ Johnson, Eric Antonio, Haywood Hyman, Mikiah Robinson, Amanda Caison
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Feb 01, 2024 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 29, 2024

Informative on vehicle options. Patient with me driving several vehicles. Very nice young man. No More

by kmnae1
Recommend Dealer
Yes
Employees Worked With
Josh
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Feb 01, 2024 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 28, 2024

I bought the car under the last dealership name so, I was skeptical going in to get an oil change but as always Cleon is amazing. More

by reddbugg48
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner, Cleon Skinner
Report | Print
Feb 01, 2024 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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