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Southern Mazda Newport News
Newport News, VA
768 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 768 reviews
Verified Customer
March 21, 2026
amazing They put in a good effort, even though I was late for the appointment scheduled due to bad traffic. I got the car just before the dealership closed for the day. for the appointment scheduled due to bad traffic. I got the car just before the dealership closed for the day. More
by TINAIRATU1977
Employees Worked With
Southern, Mazda Newport News
March 21, 2026
I had a very disappointing experience with this Mazda dealership. I brought my car in, and without my authorization, they performed a wheel alignment. At no point did I request or approve this service. dealership. I brought my car in, and without my authorization, they performed a wheel alignment. At no point did I request or approve this service. To make matters worse, they then attempted to charge me $300 for something I never agreed to. This is completely unacceptable. Any reputable dealership should always get clear customer consent before performing additional work, this is basic professionalism. My car is only one year old, which makes this even more questionable. There was no clear justification for doing an alignment in the first place, and it feels like an attempt to push unnecessary services onto customers. This kind of behavior destroys trust. I expect transparency and honesty when dealing with a dealership, especially one representing a brand like Mazda. Unfortunately, this experience was the opposite. I would strongly caution others to double-check everything and make sure no work is done without explicit approval More
by Roberto
Employees Worked With
Aaron
March 19, 2026
Had an issue with our new to us Mazda CX-90. I was able to call Aiden and get an appointment asap and they had a matching loaner for us waiting. The car was diagnosed, fixed and returned to us v I was able to call Aiden and get an appointment asap and they had a matching loaner for us waiting. The car was diagnosed, fixed and returned to us very quickly. Couldn’t be happier! More
by GREENZGR91
Employees Worked With
Aiden
March 14, 2026
Too many different people. They made us wait endless amounts of time when trying to get a final number. And even more time with the credit process. Car was never detailed and w They made us wait endless amounts of time when trying to get a final number. And even more time with the credit process. Car was never detailed and we found items from previous owner. Also never received the jack kit that was promised by the dealership. More
by DRMIDDAGH
Employees Worked With
Many different people
