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Southern Mazda Newport News
Newport News, VA
555 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 555 reviews
August 31, 2025
Sales representatives are very pushy while waiting for maintenance. We have been coming to this dealership for maintenance since 2018, ownership has changed many times but this is the worst! We will not b maintenance. We have been coming to this dealership for maintenance since 2018, ownership has changed many times but this is the worst! We will not be returning to this dealership for anything. We will drive to Richmond or Chesapeake if we were to buy a Mazda again or if we need Mazda specific maintenance. More
by PBUCKLE90
Verified CustomerEmployees Worked With
Service Department, Service Staff
August 30, 2025
I’m not sure they did properly maintenance for my car or not. looks like they just did oil changed not really inspection. It’s been two times I asked to add more tire pressure or windshield fluid, they said not. looks like they just did oil changed not really inspection. It’s been two times I asked to add more tire pressure or windshield fluid, they said yes they got me. But they are not. Probably is my worst experience I ever had. More
by James Gao
August 29, 2025
Very fast work on the car and got everything done that was needed. Was a simple oil change. was needed. Was a simple oil change. More
by anttav0110
August 28, 2025
Southern Mazda was great to deal with. Went above and beyond to show me many vehicles, I know that their time is valuable and they were kind and helpful throughout the entire buying proces Went above and beyond to show me many vehicles, I know that their time is valuable and they were kind and helpful throughout the entire buying process. More
by PMonks33
Employees Worked With
Dakota Booth
August 28, 2025
Had to research safety belt warranty myself and tell them where to find it. Resulted in delay and not having my car for 3 days. Poor communication and their phone transfer service/service line was not functi where to find it. Resulted in delay and not having my car for 3 days. Poor communication and their phone transfer service/service line was not functioning for the duration of the time they had my vehicle so it was impossible to get in touch with them. Their text service was also not functioning. Had to repeatedly call alternate extensions where I explained problem and they still transferred me back to service line that was not working multiple times. More
by LAZYDAISY4991
Employees Worked With
Service dept
August 28, 2025
Ms. Kay way amazing! The sales department not so awesome. Ms. Kay listened and cared to what I had to say. Ms. Kay listened and cared to what I had to say. More
by shannonfeurt
Employees Worked With
