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Southern Mazda Newport News

Newport News, VA

4.6
322 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 322 reviews

October 27, 2024

Great customer service and short wait time for vehicle servicing. Team really did an excellent job. More

by ROBERTRATTIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayden Stern & Cleon Skinner
Oct 30, 2024 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 27, 2024

State inspections should not take hours to execute. Videos are overrated. I don’t need non-SI associated areas assessed. Like air filers. Pulling on undercarriage wind shields isn’t part of SI. I und More

by iamcrom69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 30, 2024 -

Southern Mazda Newport News responded

"Iamcrom69" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialmzn@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 26, 2024

They were very helpful and met our needs well. Cierra was great and very knowledgeable. More

by sara.lane77
Service Time
Recommend Dealer
Yes
Employees Worked With
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean in finance.
Oct 30, 2024 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2024

First oil change at your service department. I felt well taken care of with the utmost respect. Thank you so much. More

by edyeiris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I failed at getting his name.
Oct 23, 2024 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2024

I have been treated with the upmost respect and received customer satisfaction each time I visit. More

by sylvesterde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Cleon, Service Department
October 11, 2024

I got an amazing deal on a gorgeous brand new Mazda my first new car ever More

by ANTHONYGAIANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gaiani
October 11, 2024

Cleon has always taken excellent care of our service needs! He got my car in ASAP and kept me well informed of progress and the issue uncovered that needed to be resolved. More

by RMCCORD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
October 09, 2024

Nice and detailed service. Kind and attentive folks that really want to make sure your vehicle is taken care of. More

by ROXY0112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
October 09, 2024

It's easy to schedule your service with them. Service department employees are very nice and friendly. I don't have experience with car buying from them. Bought my car with the previous owner, wi More

by Mslula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

The dealership was friendly and welcoming. Overall it was a good experience while ourchasing a car. More

by joe.tobin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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