Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Kia Mitsubishi Virginia Beach
Virginia Beach, VA
275 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 275 reviews
June 05, 2024
My son takes our cars for all the change of oil: he is impressed every time. He keeps saying how friendly and fast they are. Very professional. Ashley always helps him. impressed every time. He keeps saying how friendly and fast they are. Very professional. Ashley always helps him. More
by PUMAIT74
Verified CustomerEmployees Worked With
Ashley
Helpful June 02, 2024
No appointment needed excellent service. Everyone is so personable. remind us to let you know service is needed Everyone is so personable. remind us to let you know service is needed More
by FLEE2427
Employees Worked With
June 01, 2024
Tracy was exceptional,very friendly,made me feel at home. Pleasnt and knowledgeable and attentive.. Pleasnt and knowledgeable and attentive.. More
by irishrover2
Employees Worked With
May 31, 2024
Prompt service. Finished earlier than expected. Friendly service personnel. I was given potential service for my vehicle and this info is on my carfax app. I appreci Finished earlier than expected. Friendly service personnel. I was given potential service for my vehicle and this info is on my carfax app. I appreciate the honesty More
by garden4ever55
May 31, 2024
I would not recommend this dealership for service on your KIA. You can never get a service advisor on the phone. I tried to get a component fixed three separate times. Each time I had to show up in your KIA. You can never get a service advisor on the phone. I tried to get a component fixed three separate times. Each time I had to show up in person since my calls were never returned. My part were lost twice. The day I was told the part was in, I dropped my vehicle off and it sat all day. At the end of the day I received a call saying the part was not there. After getting the manger and corporate involved, I finally got my part installed. Customer service is not something that this dealership strives for. The entire time I was treated like an inconvenience. I spoke with the manager twice and was given canned answers. I’ve owned three KIAs, this will be my last. I’ve taken three surveys, each time I get the, “We appreciate your feedback snd this has been sent to the manager.” No one has reached out to follow up. What’s the point of these surveys? The manager that was working with me gave me $100 store credit. That was a nice gesture but I lost three days of work, the cost of fuel for 28 miles round trip and tolls on Route 64. Beyond frustrating! More
by Disappointed
Employees Worked With
May 31, 2024
This is the worst place to have your car serviced. Would give them a zero if I could. I don’t know how this place is still in business. They are a joke. Would give them a zero if I could. I don’t know how this place is still in business. They are a joke. More
by mlesoken
May 30, 2024
Great service and friendly people I will definitely use them again Mike did a great job on a timely basis them again Mike did a great job on a timely basis More
by Ellis.Mike 1967
Employees Worked With
