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Southern Kia Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
3.8
1,329 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 1,329 reviews

September 12, 2026

Great vehicle and customer service. R.T. was very patient and knowledgeable. The mechanic sent a video walking me through his inspection of my vehicle. It was a very pleasant experience More

by landsurveyor76
Recommend Dealer
Yes
Employees Worked With
R.T.
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September 12, 2026

Destiny was very helpful. She took care of my car beyond what was needed. I appreciate all she did More

by kelly_crook
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
Print
September 11, 2026

When I had an indicator light come on, I dropped the car off and they were able to service it within 24 hours More

by SMTBLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Infante
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
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Sep 11, 2026 -

Southern Kia Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 10, 2026

She was professional, communicative and friendly. Destiny had great follow -up and was very informative about the status of my car. More

by Rachel.watkins121
Recommend Dealer
Yes
Employees Worked With
Destiny
Print
Sep 11, 2026 -

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 09, 2026

Work was done in a timely manner. Easy check in & out Personnel are always courtyard. More

by PRH86
Recommend Dealer
Yes
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Sep 10, 2026 -

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 09, 2026

You all promised to vacuum the vehicles before you get it back and it was done neither time that I took it back the second time my radio still isn't working and I have to wait to hear back from Kia to find o More

by hmmcgee
Recommend Dealer
No
Employees Worked With
RT
Print
Sep 10, 2026 -

Southern Kia Virginia Beach responded

We're sorry to hear about the issues with the vacuuming and your radio. Please feel free to email us at social@southernkialynnhaven.com with your contact information so we can address your concerns directly. Thank you for bringing this to our attention, and we value your feedback.

September 08, 2026

Mr. Ives demonstrated amazing customer service, was very helpful, and my oul change was completed so quickly! I was very pleased with my experience! More

by ortizjose21
Recommend Dealer
Yes
Employees Worked With
Robert Ives
Print
Sep 09, 2026 -

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 08, 2026

went in for state vehicle inspection, without appointment, early morning and was out in about an hour, even on a busy morning. RT Ives, took care of the issue flawlessly. More

by DANA_MARTIN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 09, 2026 -

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 06, 2026

Everyone there is always friendly, professional and great. I would definitely recommend this location to friends. More

by angela2011debro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 09, 2026 -

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 04, 2026

Made an appointment for a recall notice I received (fuse assembly for both front seats on my 2022 Kia Telluride). A service representative told me they had the parts needed for the recall, so I took the veh More

by FUN4ME247365
Recommend Dealer
No
Print
Sep 04, 2026 -

Southern Kia Virginia Beach responded

We apologize for the mix-up regarding the parts for your recall service. We understand the frustration of a wasted trip and are sorry for the inconvenience. Please feel free to email us at social@southernkialynnhaven.com with your contact information so we can address your concerns directly. We are committed to providing quality and reliable service.

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