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Southern Kia Virginia Beach - Service Center

Virginia Beach, VA

3.6
519 Reviews

519 Reviews of Southern Kia Virginia Beach - Service Center

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January 23, 2025

I always received great service. . Everyone is nice and if they are busy they always acknowledge you and let you know they will be with you. I appreciate that, let’s me know that they More

by y_barnard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see person that checked me in, and I don’t remember his name
January 20, 2025

The customer service rep. was outstanding and he was friendle kind and knowledgeable. He is an assest to the dealership.. More

by ASULLIHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sparks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 17, 2025

Going out of their way to help me when my car broke down. Been taking my cars here for over 10 years. Thorough work. More

by blajesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 15, 2025

Service was great. Service advisor was friendly and helpful. Will be returning for future services. More

by MARYANNBIAGETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

My appointment was scheduled months ago ,on the day of the drop off ,I was told they have to order the part ,and that can take couple of days. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Everyone was courteous and helpful. Service was quick. Very professional. I have recommended Southern KIA to my friends More

by philterrana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Fast service and really helpful staff. Highly recommended. RT, Rob and Shelby are awesome. Thank you More

by VaBeach Living
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Baker Shelby Mitchell
January 10, 2025

Car broke down after 2 months of having it. Bought it used from Kia Williamsburg. They didn’t check the engine thoroughly and consequently had my warranty claim denied. I had to have the car to More

by markjmarino1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I am always pleased with the service I receive. Everyone is always kind and professional. More

by angela2011debro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Friendly, courteous service. Drop off was easy and pickup as well. I do miss the car wash More

by Lorimoseley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
4.0
This rating includes all reviews, with more weight given to recent reviews.
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