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Southern Kia Virginia Beach - Service Center

Virginia Beach, VA

3.7
490 Reviews

490 Reviews of Southern Kia Virginia Beach - Service Center

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February 15, 2024

The service advisor was amazing, I hate that I forgot his name. He explained everything thoroughly, and asked if I had questions. The waiting area was clean and there were refreshments. More

by SCHAIQUANA
Recommend Dealer
Yes
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Feb 16, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 15, 2024

You all are very hard to reach . And stopped offering cleaning /detail service. Plus took forever to retrieve my car More

by dereckwilliams57
Recommend Dealer
No
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Feb 16, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Dereck. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 14, 2024

It was very disappointing due to having my car was hit while getting serviced by you all More

by realaslissy
Recommend Dealer
No
Employees Worked With
Breanna was the young lady behind the desk. I don't know who worked on my car but my car was hit while getting serviced by you all
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Feb 14, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

"Realaslissy" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 14, 2024

Great customer service. Was greeted when I walked in and the service manager was AMAZING! That man deserves a raise!! More

by erinmomper
Recommend Dealer
Yes
Employees Worked With
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Easton
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Feb 15, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 14, 2024

Breahnna Hall was an excellent service advisor I thank her for helping me get what I needed and the way I needed it she is a blessing. More

by Tnjsittingnatree
Recommend Dealer
Yes
Employees Worked With
Pause
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Feb 15, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 13, 2024

Service was fast and the staff was very pleasant. My appointment was at 7 AM and I was done by 9 AM. More

by lert3043
Recommend Dealer
Yes
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Feb 14, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 12, 2024

Professional timely and courteous I always get great service at southern Kia VB. Staff is very helpful More

by CHRIS.ROBUS
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 12, 2024

Very nice - good job They completed the work as they described in a timely manner More

by lindleywr
Recommend Dealer
Yes
Employees Worked With
Mr Ives
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Feb 13, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2024

It was my first time going to the Lynnhaven location, Great service. The employees were very helpful More

by SHARONLOVE2359
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

Quick and easy. No hassle to buy No high pressure to buy extend warranty products More

by Hvacman02
Recommend Dealer
Yes
Employees Worked With
Mike White
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Feb 13, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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