Southern Kia Virginia Beach - Service Center

The online appt. option was great and the work done well. Parking was a bit tight, though. option was great and the work done well. Parking was a bit tight, though. More

Needs more employees short in all departments. Having a large dealership why would try to run it with a skeleton crew? Having a large dealership why would try to run it with a skeleton crew? More

Disappointed. Told vacuuming not done. Waited hours when Told hour. Service department horrible. Greenbrier great Told vacuuming not done. Waited hours when Told hour. Service department horrible. Greenbrier great More

Dropped car off at 7am and at 2pm nothing was done to it. So I took my vehicle back. Will not return to that dealership So I took my vehicle back. Will not return to that dealership More

Friendly staff and very professional. The service technicians answered all my questions and did a great job. The service technicians answered all my questions and did a great job. More

Outstanding customer service. Herbert was a great advisor and gave me great accurate time on when my vehicle comes back . The tech did a great job also . Herbert was a great advisor and gave me great accurate time on when my vehicle comes back . The tech did a great job also . More

1. Clean waiting room 2. Nice staff 3. I believe the dealership should have rentals/loaners for the people that you are going to have their car for at least a month dealership should have rentals/loaners for the people that you are going to have their car for at least a month More

No help was given. Poor service, will not recommend your business ever!! I'm disappointed Poor service, will not recommend your business ever!! I'm disappointed More

They were very efficient from setting up the appointment until the day of the appointment and completing the service until the day of the appointment and completing the service More

I needed to reset my appointment for the next day. I ask the service rep on duty at the time to reschedule. For the next day but the rep never changed it on the computer. I basically had to wa I ask the service rep on duty at the time to reschedule. For the next day but the rep never changed it on the computer. I basically had to wait there all morning to get my oil change. More