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Southern Kia Virginia Beach - Service Center

Virginia Beach, VA

3.6
519 Reviews

519 Reviews of Southern Kia Virginia Beach - Service Center

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March 10, 2025

Service was very efficient and pleasant, would recommend to others. Slight issue during checkout regarding where car was purchased. More

by THOMASR518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Can never call and get ahold of anyone, very annoying! Mechanical service integrity questionable! Always seems to have problems servicing when work needs to be done. More

by BRIGUY2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank John, Shelby
March 07, 2025

They are friendly and go the extra mile for you, even after you purchase your vehicle. More

by Heyyyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin and Rashan
March 07, 2025

My appointment was 10:00am. for an oil change and inspection. I made this appointment with Robin.. It was 1 hour and 45 minutes before my car was ready and I was able to leav More

by UNDONNA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

This is the last time I visit this location. The customer service is terrible and the lot is complete disorganized chaos. The service associate had the worst attitude and candor. Aside from that More

by Goku2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I had a great experience! The staff was very friendly, professional, and made the drop of experience quick and easy. More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I waited 2 hours for an oil change and inspection and staff was rude. I will never return!!!! More

by FREDERICK_GREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Barkus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No manager was available!!!
March 04, 2025

Great services and did it in a timely manner and did not have to wait long. I appreciate the consideration. More

by alicezapayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Could not get anyone in service to call me back. Kept car for 3 weeks More

by PSUODU3891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

They are always courteous and helpful. JT will always explain what's being done. He helped me with Sunbit financing when I experienced a problem online with it. If you choose to wait there More

by 08GANDALF264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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