Southern Kia Virginia Beach - Service Center

The customer service rep. was outstanding and he was friendle kind and knowledgeable. He is an assest to the dealership.. was outstanding and he was friendle kind and knowledgeable. He is an assest to the dealership.. More

Going out of their way to help me when my car broke down. Been taking my cars here for over 10 years. Thorough work. Been taking my cars here for over 10 years. Thorough work. More

Service was great. Service advisor was friendly and helpful. Will be returning for future services. Service advisor was friendly and helpful. Will be returning for future services. More

My appointment was scheduled months ago ,on the day of the drop off ,I was told they have to order the part ,and that can take couple of days. the drop off ,I was told they have to order the part ,and that can take couple of days. More

Everyone was courteous and helpful. Service was quick. Very professional. I have recommended Southern KIA to my friends Service was quick. Very professional. I have recommended Southern KIA to my friends More

Fast service and really helpful staff. Highly recommended. RT, Rob and Shelby are awesome. Thank you Highly recommended. RT, Rob and Shelby are awesome. Thank you More

Car broke down after 2 months of having it. Bought it used from Kia Williamsburg. They didn’t check the engine thoroughly and consequently had my warranty claim denied. I had to have the car to Bought it used from Kia Williamsburg. They didn’t check the engine thoroughly and consequently had my warranty claim denied. I had to have the car towed to Williamsburg to have a real technician perform actual diagnostics on it where they found metal shavings in the oil. I am a single parent with 2 kids and haven’t had a car for almost a month as a result of the incompetence of your technician. More

I am always pleased with the service I receive. Everyone is always kind and professional. Everyone is always kind and professional. More

Friendly, courteous service. Drop off was easy and pickup as well. I do miss the car wash Drop off was easy and pickup as well. I do miss the car wash More

The gentleman that served me (sorry don't remember his name) was efficient and went out of his way to ensure that my car service was completed in a timely manner. The service at this dealership has been h name) was efficient and went out of his way to ensure that my car service was completed in a timely manner. The service at this dealership has been historically horrible - it felt like the focus was entirely on profit, and in the case of the service department avoiding providing any of the free services customers were guaranteed. This past service experience has shown me that significant improvements have been made. More