Southern Kia Mitsubishi Virginia Beach

Decent service was given and was done in. A timely manner. Reception when I entered could have been friendlier though. A timely manner. Reception when I entered could have been friendlier though. More

The Absolute worst service I have ever received by any company in my life. I hope I never have to deal with that again. company in my life. I hope I never have to deal with that again. More

Some people here actually care about the employees. Others only care about conning both the employees who actually do real work, as well as the customers who come by to sell their crappy defective car Others only care about conning both the employees who actually do real work, as well as the customers who come by to sell their crappy defective car at half the price, only to receive the run around from some crochety old codger who thought he could step in and do a woman's job for a day; unfortunately, he failed miserably. I bet he didn't even use the phone at all to take the steps he verbally demonstrated he knew he was supposed to do in order to cut the customer their discounted check of $3,000. Big kia (with a lowercase k because they're not really a king) sent this guy in on special order to try and screw with a woman who wanted the money they owed her, thinking that women are essentially easy to manipulate anyways, so this should be easy- right? Except you're an idiot, and you just proved that you know what you're supposed to do, and just choose not to do it, which makes you a thief both to your company and to the customers you're getting paid to serve. So whilst I commend RT for actually caring about his employees and the fact that they have families to feed, I do not commend the old codger with the checkered pink button up top, blue pants, brown belt, black phone, etc who tried to con a woman out of the money they have yet to give her. More

Morgan is great! But Oil change tire rotation in express 3 1/2 hours. Not happy But Oil change tire rotation in express 3 1/2 hours. Not happy More

The staff are generally unfriendly and the service department is the absolute worst! They can’t even find you in their system after you schedule an appointment and show up for the service. department is the absolute worst! They can’t even find you in their system after you schedule an appointment and show up for the service. More

Quick easy and convenient service offered at a most affordable price of zero dollars! Thanks affordable price of zero dollars! Thanks More

A good place to take your car to get service. They do a wonderful job. They do a wonderful job. More

Had appointment scheduled for the 16th of November at 1:00 for inspection the service department call Friday afternoon and say our appointment was canceled because the inspection guy was not coming in no 1:00 for inspection the service department call Friday afternoon and say our appointment was canceled because the inspection guy was not coming in not our fault then he tried to schedule us a whole month out unacceptable so he chose to come in on Tuesday so I called Tuesday morning to make sure it was on the list later said it was not on the list so I said had a supervisor call them she said he will call before the day out no call from the supervisor call again Wednesday morning no call return from the supervisor so I went up there and on Thursday morning and it's young dude took me in and got my car inspected he was very professional More

Horrible horrible customer service. Appointments take forever, parts take forever. Advisors are careless about their clients . Appointments take forever, parts take forever. Advisors are careless about their clients . More

Very professional & courteous. Good communication w/ the Service agent. Wait time was also good. After paying & leaving I noticed sticker indicating next oil change was missing. A Good communication w/ the Service agent. Wait time was also good. After paying & leaving I noticed sticker indicating next oil change was missing. A week later while a 5 day road trip, message indicating 38% oil level. Called service center & later received a response stating oil had been change & replaced. Gave me some worry. More