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Southern Kia Mitsubishi Virginia Beach
Virginia Beach, VA
299 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 299 reviews
May 27, 2024
The staff was very nice and I didn't have wait long for my car to get done. my car to get done. More
by WILDCLEVE1117
Verified Customer
Helpful May 27, 2024
Great service by Rebecca She was on top of everything. The dealership is over crowd and under staff. But once I was in everything went Smooth. The dealership is over crowd and under staff. But once I was in everything went Smooth. More
by Lenayhomesle
Employees Worked With
Rebecca she handle everything for me
May 26, 2024
Nice technicians but lack the experience to diagnose the problem. Used another dealership service department problem. Used another dealership service department More
by donmarchi
May 26, 2024
Dealer service ctr overworked due to referals by other dealerships, be Took 4hrs for (3 week wait) scheduled oil change ,an oil lights / service light not cleared, All dealership staff extremely nice and dealerships, be Took 4hrs for (3 week wait) scheduled oil change ,an oil lights / service light not cleared, All dealership staff extremely nice and polite! More
by FIRESTORM01
May 25, 2024
Great communication from my service coordinator Daniel as they fixed multiple issues with my vehicle. His knowledgeable, responsiveness, and ability to communicate with the customer was exemplary. they fixed multiple issues with my vehicle. His knowledgeable, responsiveness, and ability to communicate with the customer was exemplary. More
by tssmit20
Employees Worked With
Daniel
May 24, 2024
THIS IS THE FIRST TIME FOR MY BRAND NEW VEHICLE REPAIRING. I PICK THEM BECAUSE I BOUGHT MY VEHICLE FROM THEM.BUT I AM VERY DISAPPOINTED ON THEIR SERVICE. THEY SHOULD NOT GET A STAR ON THIS RATING. REPAIRING. I PICK THEM BECAUSE I BOUGHT MY VEHICLE FROM THEM.BUT I AM VERY DISAPPOINTED ON THEIR SERVICE. THEY SHOULD NOT GET A STAR ON THIS RATING.HOWEVER ONLY THE MANAGER WORTH THIS STAR. They took more than 12 weeks couldn't fix my engine light problem and after first repairing,the light popped up when I drove by the first traffic light ,also I found out the AC is not working. So I drove back and put my vehicle back to do the repairing again. During the whole time, I visited 5 times and for the first 3th times,I waited over 7hours to get a result that my car can't be done. INCLUDING 2 TIMES I'VE BEEN TOLD IT SHOULD BE READY BUT NOT.They should tell me at the beginning not make me wait so long. Until I met their manager, and be told there is lack of communication between their team because there are employees changed also he was new there during the whole 12 weeks. After repairing, the price they gave me is big different than the price they sent to my insurance company until I wandered why, so they deduce $100 down,but there is still $10 difference. I believe there is still a communication between their employees and managers because the last visit, I've been told I need to pay new analysis fees and make a new appointment to the repairing which they didn't fix. Until they asked their manager, I can finally get the line for repairing. And I am still waiting for my vehicle to be repaired. More
by Quan
May 23, 2024
This experience with the service department specifically was very positive. Efficient, friendly, effective. Very pleased. was very positive. Efficient, friendly, effective. Very pleased. More
by AHubba
May 22, 2024
Very professional and friendly. Able to get answers to my questions. Will come by again Able to get answers to my questions. Will come by again More
by kyneenconner21
Employees Worked With
