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Southern Kia Mitsubishi Virginia Beach
Virginia Beach, VA
516 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 516 reviews
December 26, 2024
I made an appointment two weeks in a row for just an oil change. And the 1st time I waited 2 hours only to be told I would be next in line. I told the service advisor to bring my car out so I could leave. change. And the 1st time I waited 2 hours only to be told I would be next in line. I told the service advisor to bring my car out so I could leave. The 2nd appointment was also over 2 hours & the advisor said they were waiting a a filter to be delivered. What’s wrong with this picture? More
by tsweeney00
Verified CustomerEmployees Worked With
December 24, 2024
The staff there is always friendly and professional, I have been a customer for fifteen years. have been a customer for fifteen years. More
by OVPARK
December 24, 2024
Loved the experience it was quick easy and hassle free. Like to thank Miss Alex for her outstanding customer service she went above and beyond for me. Like to thank Miss Alex for her outstanding customer service she went above and beyond for me. More
by Azariahisrael37
Employees Worked With
Alex
December 21, 2024
It took over 3 months to replace a sensor on my wheel. Over the period of three months I tried to contact them (6 calls, four messages) check on the status of parts. Of those four messages left only 1 pho Over the period of three months I tried to contact them (6 calls, four messages) check on the status of parts. Of those four messages left only 1 phone call was returned. They never called me with an update. Dropped my car off in the morning and didn't hear anything back from them all day. Finally got hold of them at almost 5 and was told, sorry we ordered the wrong part your car wont be ready today. We can get it first thing in the morning. Asked about a loaner and was told, we don't have any. No questions about needing assistance or trying to help get home from work. No call the next day so finally called them at 4:40pm and was told it was ready. Overall I'm still a fan of Kia cars but will not be returning to Southern when I buy my next one. More
by Thompsonjsaf
Employees Worked With
December 20, 2024
The online appt. option was great and the work done well. Parking was a bit tight, though. option was great and the work done well. Parking was a bit tight, though. More
by ONLINE2MUCH
Employees Worked With
