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Southern Kia Mitsubishi Virginia Beach

Virginia Beach, VA

3.7
416 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 416 reviews

October 16, 2023

Service was quick everyone was polite it took a shorter time than I thought it would More

by RAMATAZ67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 16, 2023

Service staff friendly but car issue still exists so I can’t rate that performance yet More

by jwilliams85
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 16, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for taking the time to provide us with this feedback.

October 16, 2023

Very lackluster and gloomy wait area. Believe me, you will be waiting! Go somewhere else! More

by bjfv001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown service person
Oct 16, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

"Bjfv001" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 16, 2023

Fare to good price for the wiper blades to high for the work done. To replace wiper blades More

by traidj
Recommend Dealer
Yes
Employees Worked With
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 15, 2023

Very pleased with Southern Kia and their dedication to customer. I prefer to leave a message for a call back… they do call back ! The online assistant should be delegated. Never got a call when I used More

by DAVIDSONBEBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 15, 2023

Customer service was excellent throughout all departments. Sales Rep T.J. Caforio was particularly accommodating and helpful throughout the transaction. More

by stephim331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T.J. Caforio and Chris Thompson
Oct 16, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 15, 2023

I waited for my vehicle to be serviced and it did not take long. The representative told me he didn't think I wanted to sit there all day. I like the waiting room. It is spacious with snack and drink mac More

by Sista08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 13, 2023

Service was poor, the advisor RT Ives was abrupt/rude when checking in with an appointment although Tracy was very accommodating to work me in when originally was told they cant service my dead car until More

by TSCANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

"TSCANNON" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 13, 2023

They took care of me right away. Great experience. Got the problem took care of. More

by MARIE505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R T Ives Jr.
Oct 13, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 13, 2023

Honest and friendly folk’s always do what they say they will. Never a problem or issue. Wes and R.T. Service reps are great. More

by ARV_KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
Oct 13, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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