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Southern Kia Mitsubishi Virginia Beach
Virginia Beach, VA
416 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 416 reviews
October 20, 2023
Service at this dealership has always been good. I never feel pressured by the staff, but am kept informed on status of my vehicle. Only one problem I have with the service department, is trying to I never feel pressured by the staff, but am kept informed on status of my vehicle. Only one problem I have with the service department, is trying to make an appointment. The online appointment’s always say not available for all dates and the phone rarely is answered. This service took me 5 days of calls. More
by SMITHJO1
Verified CustomerEmployees Worked With
Rob Ives
October 19, 2023
Took my vehicle in for service. They had my vehicle for 3 days. They told me it was being diagnosed and the tech had the rear seat out of the truck and they would have an answer sho They had my vehicle for 3 days. They told me it was being diagnosed and the tech had the rear seat out of the truck and they would have an answer shortly. Did not receive a call so I called. No one ever answers the phone in service. Got a text that tech that was working on it quit and they would have someone on it in a day or so. Asked if I could come pick up the truck and bring it back and they text back ok and a message about parts may not be available due to the strike. So went and picked it up. Rear seat had not been out of it. Took it to another dealership and they had it fixed in a couple days. Ordered the part had it in a day and completed the job with never a negative word about parts availability. I’ve had good service here before but not so much this time. Maybe next time. More
by winmag412
Employees Worked With
Service department
October 19, 2023
The service department is always efficient. They provide excellent & timely service. My car was returned cleaner than when I brought it in. They provide excellent & timely service. My car was returned cleaner than when I brought it in. More
by PALABOE
Employees Worked With
Kia service person
October 18, 2023
Friendly service. I know you’re busy and appreciate you taking care of my new Sportage. I know you’re busy and appreciate you taking care of my new Sportage. More
by mickmeyer
October 18, 2023
Excellent customer care and really appreciate the ride home instead of waiting while service was done home instead of waiting while service was done More
by kevincoulsting
October 18, 2023
Wonderful experience will walked recommend this place to anyone who asks. Might get another Kia from this exact spot just from the simple experience I recieved a wonderful time. Great team work anyone who asks. Might get another Kia from this exact spot just from the simple experience I recieved a wonderful time. Great team work More
by Arabella simonson
October 17, 2023
I received excellent customer service on 9 Oct 2023 I tjink my rep name was Mr Bob tjink my rep name was Mr Bob More
by BRANDY.SUTTON
Employees Worked With
October 17, 2023
Was told showing up between 2:30 and 3 was the fastest way to get express oil change. So I did. Took 2 and half hr!!! Definitely NOT express. way to get express oil change. So I did. Took 2 and half hr!!! Definitely NOT express. More
by PUMAIT74
October 16, 2023
EVERYTHING WAS GREAT. I LOVE COMING ALL THE PEOPLE ARE VERY NICE. THANK YOU ALL FOR EVERYTHING. God bless I LOVE COMING ALL THE PEOPLE ARE VERY NICE. THANK YOU ALL FOR EVERYTHING. God bless More
by REGINAFAITH52
