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Southern Kia Mitsubishi Virginia Beach

Virginia Beach, VA

3.7
416 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 416 reviews

October 27, 2023

Left with 2 nails in front tires. Nobody called back. Brought 2 new tires, not happy. More

by DELTAMACKLIN329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linnea Pink, Robert
Oct 27, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 27, 2023

This visit I was well taken care of especially by my Service Rep despite him being short handed More

by RKMV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know any above.
Oct 27, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 26, 2023

Good service only bad thing they never answer calls and they don’t recall valls More

by russell_pinkney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Easton
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

My particular dealership I like them. Everybody is so nice every time I've ever been in there. They really do try to accommodate me. When I need to come in to have my oil changed to stay. More

by Mkcarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
October 24, 2023

I feel everyone have a helpful attitude when I arrive for my appointment. Good customer service. More

by DBMARLANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
Oct 24, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 23, 2023

Poor communication. They transferred my appointment from Buick to Kia without informing me and then left me in the dark all day about my car. When I called to check in - More

by arikmsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase
Oct 23, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Arik. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 23, 2023

Accurate estimation of wait time. Service dept kept me informed of where I was on line. More

by matthewtonelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
Oct 23, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 23, 2023

Personnel were very friendly and the service was done in less time than they estimated . More

by Swdengler1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonny and RT
Oct 23, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 23, 2023

Always helpful and very prompt and courteous. Keeps you informed about the process throughout the service More

by BRADYRULZ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Great to have you back with us again, Brian!

October 22, 2023

Very responsive and attentive to my needs and requests. A most professional staff always pleasant and helpful. And take great care of my Niro. Which I love! More

by MSVOLK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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