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Southern Kia Mitsubishi Virginia Beach

Virginia Beach, VA

3.7
416 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 416 reviews

January 27, 2024

I had no experience with them I did not visit or have an experience with them. I live 6 hours away from there have never been that way. More

by Stokerscarcare
Recommend Dealer
No
Employees Worked With
I didn't. I didn't visit or work with them
Feb 01, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 29, 2023

I have a serious situation and I've called and called and no one will return my call horrible customer service. RV lied to me about servings my car More

by dottydotty4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

dottydotty4 responded

I need answers

Dec 29, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

"Dottydotty4" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 06, 2023

Lindsay Foley and particularly Erica/Cortnee Jones were fantastic, impressive, personable, professional, knowledgeable, helpful, etc, etc, etc. you are fortunate to have them working for you. However, I di More

by JIMLAVIN3
Recommend Dealer
Yes
Employees Worked With
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Jones
Dec 07, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Jim. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

November 30, 2023

Quick in providing answers and solutions to every question asked. Friendly customer service. Great and exceptional warranty. More

by kar1983
Recommend Dealer
Yes
Employees Worked With
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Jones
Dec 07, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 29, 2023

We had a delightful experience working with Court at Kia. She did not rush us and made sure to let us see all of the possible options before making a decision. We enjoyed working with Court More

by Sheldon Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our salesperson - Courtney
Dec 07, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 26, 2023

The Southern Kia Virginia Beach location is a lovely location. The staff is very kind and helpful whenever you are at their location. However they need to improve their customer service over the phone. More

by CHerrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

November 23, 2023

I had a great experience with your team. I will be back for car services in the future. More

by DBMARLANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Southern Kia was a great dealership they were very forward and honest making the buying experience easy. More

by LAXMAN20042008
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron and Ryan
Nov 17, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 08, 2023

I had a flat tire. They worked me in quickly for the repairs. I slow had a cracked window which they repaired with no issues. More

by CMXYSTROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 07, 2023

Everything was taken care of in a quick and timely manner, work was performed exactly as stated. The facility was comfortable and inviting. More

by DANA_MARTIN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Great to have you back with us again!

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