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Southern Kia Mitsubishi Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
3.7
517 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 517 reviews

May 07, 2024

Nice & clean, customer service was excellent waited the amount of time they said. Enjoyed the experience More

by hmmcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 07, 2024

Terrible service Not organized I had too clean my car inside after the service was complete More

by SUE6ROX7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know who did service
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May 08, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

"SUE6ROX7" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 07, 2024

Service was fine on my oil change, but did not have the update for My GPS system which sort of bothered me More

by mmassey6912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 06, 2024

They're very friendly, quick and the waiting area is nice. I had scarcely sat down before my car was ready to go. More

by matteojuan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 06, 2024

Very poor service I brought my 2018 vehicle there to get serviced because I need some help with sounds. They diagnosed my vehicle off of sound. They never went into the engine looking when I complained abou More

by LINDSAYCRAIN4322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank John service manager poor
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May 08, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

We value and appreciate your business, Lindsay. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 06, 2024

No recomiendo ; no cumplen con lo que prometen no lo recomiendo no lo recomiendo no lo recomiendo More

by jefftoons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

"Jefftoons" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 05, 2024

The service writer was very positive and nice. I don’t understand why you guys don’t top the fluids off though. Windshield wiper fluid was empty. More

by CHAS_FAISON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name. Pics too small.
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May 08, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 04, 2024

Service techs are friendly and knowledgeable. However, left message concerning car warranty and have not received return call. More

by Luvmepooh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for taking the time to provide us with this feedback.

May 04, 2024

Everytime schedule an appointment they get my car in and out in a responsible time More

by K Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 04, 2024

Southern Kia has always had my back taking care of the car. They are always thorough and done on time, and it comes back clean and ready to go. I give them an A. More

by bcaro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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