Southern Kia Mitsubishi Virginia Beach

They made things happen for us and took care of everything and we appreciate the service . everything and we appreciate the service . More

southern kia is my go to place. Great experience and always communicative for every visit Great experience and always communicative for every visit More

The staff was very nice and I didn't have wait long for my car to get done. my car to get done. More

Great service by Rebecca She was on top of everything. The dealership is over crowd and under staff. But once I was in everything went Smooth. The dealership is over crowd and under staff. But once I was in everything went Smooth. More

Nice technicians but lack the experience to diagnose the problem. Used another dealership service department problem. Used another dealership service department More

Dealer service ctr overworked due to referals by other dealerships, be Took 4hrs for (3 week wait) scheduled oil change ,an oil lights / service light not cleared, All dealership staff extremely nice and dealerships, be Took 4hrs for (3 week wait) scheduled oil change ,an oil lights / service light not cleared, All dealership staff extremely nice and polite! More

I always had to leave a voicemail when calling the service tech. When he called back you can tell he never listened to the voicemails. service tech. When he called back you can tell he never listened to the voicemails. More

Great communication from my service coordinator Daniel as they fixed multiple issues with my vehicle. His knowledgeable, responsiveness, and ability to communicate with the customer was exemplary. they fixed multiple issues with my vehicle. His knowledgeable, responsiveness, and ability to communicate with the customer was exemplary. More

THIS IS THE FIRST TIME FOR MY BRAND NEW VEHICLE REPAIRING. I PICK THEM BECAUSE I BOUGHT MY VEHICLE FROM THEM.BUT I AM VERY DISAPPOINTED ON THEIR SERVICE. THEY SHOULD NOT GET A STAR ON THIS RATING. REPAIRING. I PICK THEM BECAUSE I BOUGHT MY VEHICLE FROM THEM.BUT I AM VERY DISAPPOINTED ON THEIR SERVICE. THEY SHOULD NOT GET A STAR ON THIS RATING.HOWEVER ONLY THE MANAGER WORTH THIS STAR. They took more than 12 weeks couldn't fix my engine light problem and after first repairing,the light popped up when I drove by the first traffic light ,also I found out the AC is not working. So I drove back and put my vehicle back to do the repairing again. During the whole time, I visited 5 times and for the first 3th times,I waited over 7hours to get a result that my car can't be done. INCLUDING 2 TIMES I'VE BEEN TOLD IT SHOULD BE READY BUT NOT.They should tell me at the beginning not make me wait so long. Until I met their manager, and be told there is lack of communication between their team because there are employees changed also he was new there during the whole 12 weeks. After repairing, the price they gave me is big different than the price they sent to my insurance company until I wandered why, so they deduce $100 down,but there is still $10 difference. I believe there is still a communication between their employees and managers because the last visit, I've been told I need to pay new analysis fees and make a new appointment to the repairing which they didn't fix. Until they asked their manager, I can finally get the line for repairing. And I am still waiting for my vehicle to be repaired. More