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Southern Kia Mitsubishi Virginia Beach
Virginia Beach, VA
517 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 517 reviews
August 12, 2024
Great service okay thank you for the service until next time thank you so much time thank you so much More
by E_STOKES
Verified Customer
August 10, 2024
The service was good. I would have like better communication about what was done about the recall on my vehicle I had to ask them I would have like better communication about what was done about the recall on my vehicle I had to ask them More
by NWITTMANN1979
Employees Worked With
August 10, 2024
Fast, thorough, courteous customer service reps, quality service, convenient scheduling options and local service center! service, convenient scheduling options and local service center! More
by JESSIDUPREE5219
August 09, 2024
I dropped my car off at 0700 am for a check engine light. I waited until 1600 to call an inquire about the status of my vehicle. I could not get through, so I came down to the dealership (1700) only to find I waited until 1600 to call an inquire about the status of my vehicle. I could not get through, so I came down to the dealership (1700) only to find out that not only had my vehicle been there all day it had NOT been looked at AT ALL. So it sat ALL day. If I had been called an informed that they didn't have the staff to do the work I would've picked my car up way earlier in the day. Also come to find out I was not the only customer this had happened to that particular day another gentleman was going on a road trip and his car sat ALL day. The man at the desk looked very frustrated and he was trying to help the small crowd that was there as best as he could. There was also an older lady 70-80's that was just wanting to pay and leave. Everytime she went to the window the person there would walk away. I felt bad for her, she just wanted to go home. Another man had been waiting 2-3 hours for a rental? It just seemed like an overall cluster. I have NEVER been and this type of unorganized chaos was going on. Something is going on at this place and it's not good. I am just going to get another car (Toyota or Honda) and hopefully they don't have the same issues with service. It's really sad. More
by scarthan77
Employees Worked With
Do not know the name
August 09, 2024
Very happy with the service tech very informative and on time with everything she said very polite and nice !! time with everything she said very polite and nice !! More
by TBURNETT1
August 09, 2024
My experience at this location was a first. Very professional and friendly. Timely service was given. Very professional and friendly. Timely service was given. More
by J.BUCKLEY0530
August 06, 2024
Not very friendly except the lady who check me out she was great. Mr. Ives was not friendly at all . You need to have some one in that area to help the people back in that area to greet their next custo was great. Mr. Ives was not friendly at all . You need to have some one in that area to help the people back in that area to greet their next customer. I was really disappointed. More
by norahanson52
Employees Worked With
August 06, 2024
Provides good service. The service waiting area is spacious and clean with windows, comfortable seating, a television and coffee. The bathrooms are clean. The service waiting area is spacious and clean with windows, comfortable seating, a television and coffee. The bathrooms are clean. More
by GSOMERS
Employees Worked With
August 06, 2024
Always courteous and efficient. Great team that is attentive to all my needs. Would reccomend to anyone considering Kia. Great team that is attentive to all my needs. Would reccomend to anyone considering Kia. More
by pjwalsto
Employees Worked With
