Southern Kia Mitsubishi Virginia Beach

I took my car thereon a Monday for a Tuesday appointment came back on Wednesday to get the car and was told since the one person was not there nobody could help me, I did not get a call until Saturday came back on Wednesday to get the car and was told since the one person was not there nobody could help me, I did not get a call until Saturday while I was at work to get my car. so I could not get my car until the next Monday if I could help it I will never take my car there again in fact I have called Kia USA with my concerns and KIA greenbrier is not any better More

Great staff and as always great service. always professional and a great experience when I bring my car in for anything and everything. always professional and a great experience when I bring my car in for anything and everything. More

Great car dealer plus mechanic very friendly staff with smiles so polite and kind very knowledgeable smiles so polite and kind very knowledgeable More

Disappointed. I was given wrong information about my front head lite. I get my free inspection and oil change, however, O have to always get a second opinion. I do I was given wrong information about my front head lite. I get my free inspection and oil change, however, O have to always get a second opinion. I do understand your mechanics have to produce business. I’m old and wise,0n a fixed income. The female service mgr. was a strong arm witch. I certainly hope she’s gone by next year. I feel like I have been through a war for the southern free deal. More

Everybody was so nice I was in and out in no time and TJ Who sold me the car back in March saw me and came in and sat with me for a little bit. That is service. Very happy with the car and all of you. Sabi Who sold me the car back in March saw me and came in and sat with me for a little bit. That is service. Very happy with the car and all of you. Sabine Huffman More

Absolutely worst Kia dealership! The men in the service center are so rude and don’t care about helping anyone. I experienced an older gentleman rant and rave about how he was too bu The men in the service center are so rude and don’t care about helping anyone. I experienced an older gentleman rant and rave about how he was too busy to deal with customers in front of customers. I had an issue with my new car that’s under warranty and no one wanted to help me much less answer the phone. I left voicemails and no return calls. We even went up to the dealership and they were super rude and wanted us out of their way and did not want to help at all. We had to end up calling another KIA dealership 30 minutes away to get any help. AWFUL customer service. So disappointed! More

All employees are very nice snd helpful. They are knowledgeable and able to answer our questions. We did not wait that long plus appointment was not needed. Walk in are welcome. They are knowledgeable and able to answer our questions. We did not wait that long plus appointment was not needed. Walk in are welcome. More

I asked to have my tires pressure checked, along with tire rotation. The service rep put it on my order; tires were rotated, but the air pressure was not checked. tire rotation. The service rep put it on my order; tires were rotated, but the air pressure was not checked. More

Last experience was not so great but they seem to have fixed the problem. Was about to give up on Southern Kia but was surprisingly satisfied. Keep it up. fixed the problem. Was about to give up on Southern Kia but was surprisingly satisfied. Keep it up. More

Kia service department has horrible communication. Cannot get anyone on the phone. Lies and says the called you but they didn't. Had my car for a week. Took my car out of there so fast as they were tr Cannot get anyone on the phone. Lies and says the called you but they didn't. Had my car for a week. Took my car out of there so fast as they were trying to keep it longer. More