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Southern Kia Mitsubishi Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.0
298 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 298 reviews

June 29, 2024

Recall service, kept intouch, servicing was having a rough Monday morning, but still got me in and out super quick, just over an hour. My only gripe would be getting to and parking at the service dept. More

by Catgirlvabch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 28, 2024

Purchased vehicle here so I come for the free oil change and the mechanics know the car More

by DPALMER_3
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 27, 2024

People are pleasant. The TV in the kids room didn't have a working remote and the toilet in the women's restroom wasn't working properly. More

by kismet.madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK the names of the individuals
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Jun 27, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

Helpful
June 26, 2024

Service was terrible, never got a call back for a recall appointment. Was not made aware that the recall part was not available until arriving at the dealership. Poor treatment for customer service, person More

by dpage23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the person name
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Jun 26, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

"Dpage23" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
June 25, 2024

Can never get a hold of them and they never give updates really didn’t fix anything told us to wait for a recall letter not the friendliest people More

by BLSorenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Sparks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

"BLSorenson" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
June 24, 2024

The service was exceptional and the employees made my experience very well. They tried to accommodate my schedule as best as possible. More

by tasher757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
June 24, 2024

They did a great job solving an unexpected valve problem. I appreciate how they worked through the warranty coverage to ensure I had a good experience More

by EEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 25, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
June 23, 2024

they are great -cocerned about customers. -------they were fast to make a future appt....................plus someone wanted to sell me a new car ---- More

by RICHOCEAN9200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
June 22, 2024

I was treated with respect and make everything went perfect . I did not make a mistake by buying a car from kia. More

by DIANASMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
June 21, 2024

I went in for an oil change and two recalls. Only one recall was performed and I’ve since received numerous emails from the dealership saying that either that I’ve missed my appointment and shou More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service rep is not listed.
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Jun 25, 2024 -

Southern Kia Mitsubishi Virginia Beach responded

"Anonymous" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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