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Southern Kia - Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.0
384 Reviews
Southern KIA-Greenbrier in Chesapeake has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1310 S Military Hwy

Chesapeake, VA

23320

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Showing 384 reviews

February 10, 2024

Service advisor was rude not attentive and completely failed to complete my service after having my appointment vehicle there all day and to include did not explain what was completed and why it wasn't c More

by Jfftysam
Recommend Dealer
No
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

"Jfftysam" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 10, 2024

It was timely and very efficient I will use your services anytime Would recommend your services to anyone More

by robinsonmilton68
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 10, 2024

Efficient and completed my state inspection in just over an hour. Thank you very much More

by counselordj32
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 10, 2024

Great My salesman was very reliable and knowledgeable. He keep me informed on everything going on with the whole selling process. More

by vabrothers
Recommend Dealer
Yes
Employees Worked With
Cash
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2024

Fast I was told my wait would be an hour and a half It was done in 30mins I was impressed. More

by fredpettus
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 10, 2024

Laurie was very helpful. The tech said that he would call back in 30 minutes as my car should be ready, but didn't. I don't understand why I have a morning appointment but th More

by GEMSOF7
Recommend Dealer
Yes
Employees Worked With
Laurie
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

February 10, 2024

I did not go in this dealership I was at the Buick GMC service center getting my oil changed More

by WBRINK49
Recommend Dealer
No
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

"WBRINK49" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 10, 2024

Had a really good stay while they worked on my Vehicle You need to have softer seats in waiting room More

by kahicks5
Recommend Dealer
Yes
Employees Worked With
Lauren Szczepanski
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Jul 08, 2024 -

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 09, 2024

She was extremely polite and took care to help me after my appt by coming out to my car and did my service notification... I didn't know how cause I'm old and she said I got you. We all need more people li More

by ryderjames353
Recommend Dealer
Yes
Employees Worked With
Brittani Ivaska
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 09, 2024

Am amazed that with 3local Kia dealerships, not a one had a thermostat, which meant I had no car available from Tues to the following Monday...and no loaner provided. I even offered to pay for overnight ship More

by d_kleeger
Recommend Dealer
Yes
Employees Worked With
Mike and Rebecca Doerr/ Srv Advisor.
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Feb 13, 2024 -

Southern Kia - Greenbrier responded

Thank you for taking the time to provide us with this feedback.

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