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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
1,011 Reviews

1,011 Reviews of Southern Hyundai Newport News - Service Center

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May 20, 2025

I have unexplained charges on my bill. They were supposed to take care of a recall issue on my vehicle and did not. More

by Brett3491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Fowler
May 19, 2025

Just bought my new Hyundai Tuscan Limited Hybrid. Excellent experience. Joel was wonderful and very helpful. More

by Pepperdog15
Recommend Dealer
Yes
Employees Worked With
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

The service department has always served me well. This time was no exception. It was fast and reliable. More

by DIANELIBRARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachery Posey
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

They took us in without an appointment on a Friday no less. They immediately diagnosed our problem and had the vehicle ready for pickup by 2 pm. Great service. Give them a shot. More

by Pittsjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

They knew what I needed done to my Toyota Jeff helped me understand what was wrong with my front end of my car More

by ESTHEROF9OAKMOORE
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jeffrey moien
May 17, 2025

I have an oil & filter plan with my Hyundai and I was in and out under 45 mins. More

by rudy2b0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

E x c e l l e n t C u s t o m e r Service More

by bookclub44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Great service! Jeff is a great service manager. He always makes sure that the customer is satisfied with their service needs before they leave. More

by DWORKINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Had a great experience with the service department for a same day oil change! Will definitely be coming back!! More

by Shianne Finnigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Completed needed service in a reasonable amount of time. Professional and courteous while interacting with us. More

by GSPANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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