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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
496 Reviews
Call Service Center (757) 394-3042

496 Reviews of Southern Hyundai Chesapeake - Service Center

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January 24, 2025

They were able to work me in without appointment. I appreciate their responsiveness and attention More

by hannajill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
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Jan 24, 2025 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 23, 2025

There was little to none communication. I had to call to get updates. When I called I didn’t get to speak to my advisor. I had to ask for a manager in order to get an update. More

by ANDERSONDNADIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their names
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Jan 24, 2025 -

Southern Hyundai Chesapeake responded

We value and appreciate your business, Nadia. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

January 23, 2025

Staff does not communicate with each other and ignores customers. I do not intend to deal with this dealership ever again. More

by RSQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Polanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie, Josh Manning
Report | Print
Jan 24, 2025 -

Southern Hyundai Chesapeake responded

"RSQ" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 22, 2025

We waited entirely too long! 3.5 hours for oil/filter change, rotate tires and state inspection for the first appointment in the morning! More

by vabeachboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Report | Print
Jan 24, 2025 -

Southern Hyundai Chesapeake responded

"Vabeachboy" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 21, 2025

Not so great. Charged me for oil I provided and still waiting for a part to come in. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie
Report | Print
Jan 24, 2025 -

Southern Hyundai Chesapeake responded

Fred. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 19, 2025

Always customer oriented. Super waiting area. Comfortable. Great customer service staff. Professionalism seems to be their motto. More

by patswett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Manning
Report | Print
January 19, 2025

Angela Christie and Travis Hill always does a phenomenal job when working with me and my vehicular needs. Making sure it’s safe for me and my daughter Daisy. ❤️❤️❤️❤️❤️ More

by TyJames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Polanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie, Josh Manning
Report | Print
January 18, 2025

Angela was friendly, professional, and efficient. I’m very pleased with my experience and will be coming back for future services. More

by r.petsch26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
Report | Print
January 17, 2025

My car has a humming sound now when I turn on the heat. I took it in for an oil change and tire rotation. Will be contacting them tomorrow More

by tway20224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie
Report | Print
January 16, 2025

The service team has always been very responsive. The phone system needs some work, very hard to get a hold of anybody. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
Report | Print
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